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CPSS 385 Effective Communication Techniques in Law Cases Essay

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Effective Communication Techniques
Carla Allen
May 9, 2019
CPSS/385 Jason Lambert

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ABSTRACT
Effectively communicating, this is the key basis to any interaction, whether individual or in a
group. Being able to communicate effectively can, in some cases; be the difference between life
and death. Effective communication in the correctional system could be the difference between
detecting a high risk of recidivism or low risk of recidivism. When there is effective
communication between a caseworker and a client, gathering information, building trust and
handling conflict can be practically effortless. (Zeiger, 2018) Among the skills needed to be an
effective communicator, situational analysis, organization, concision; listening is the most
important. (Mulder, 2009) This paper will look at the Amarillo Correctional Facility, and
effective communication strategies that can be utilized here. We will also talk about
communication skills and how they affect caseworkers and recommend strategies to be used at
the facility.
Amarillo Correctional Facility
The correctional population chosen for this paper is the Amarillo Correctional facility called the
TDCJ William P. Clements Unit in Potter County, Texas. This is a state prison, with 1,050
employees, 808 security, 123 non-security and 9 educational. The capacity of this facility is
3,798. Here are some other specs on the facility:
Agricultural Operations:
Beef Processing Plant, Security Horses, Security
Pack Canines, Unit Garden, Texas Second Chance
Program
Manufacturing and Logistics Op.:
Shoe Factory
Facility Operations:
Unit Maintenance
Additional Operations:
Scent-Specific Canines; Regional Release Site;
Pre-Service and In-Service Training Academies

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Effective Communication Techniques Carla Allen May 9, 2019 CPSS/385 – Jason Lambert ABSTRACT Effectively communicating, this is the key basis to any interaction, whether individual or in a group. Being able to communicate effectively can, in some cases; be the difference between life and death. Effective communication in the correctional system could be the difference between detecting a high risk of recidivism or low risk of recidivism. When there is effective communication between a caseworker and a client, gathering information, building trust and handling conflict can be practically effortless. (Zeiger, 2018) Among the skills needed to be an effective communicator, situational analysis, organization, concision; listening is the most important. (Mulder, 2009) This paper will look at the Amarillo Correctional Facility, and effective communication strategies that can be utilized here. We will also talk about communication skills and how they affect caseworkers and recommend strategies to be used at the facility. Amarillo Correctional Facility The correctional population chosen for this paper is the Amarillo Correctional facility called the TDCJ William P. Clements Unit in Potter County, Texas. This is a state prison, with 1,050 employees, 808 security, 123 non-security and 9 educational. The capacity of this facility is 3,798. Here are some other specs on the facility: Agricultural Operations: Beef Processing Plant, Security Horses, Security Pack Canines, Unit Garden, ...
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