MINI CASE: Building Shared Services at RR CommunicationsThe Mini Case can be found in the IT Strategy textbook for this course in page 156.Using the Case Study Template format found in the Files folder, submit your analysis to the following discussion questions:List the advantages of a single customer service center for RR CommunicationsDevise an implementation strategy that would guarantee the support of the divisional presidents for the shared customer service centerIs it possible to achieve an enterprise vision with a decentralized IT business unit?What business and IT problems can be caused by lack of common information and an enterprise IM strategyWhat Governance mechanism need to put in place to ensure common customer data and a shared customer service center? What Metrics might be useful?Hint: It is important to understand the key concepts presented in Canvas Week 3 lesson to properly formulate your responses.Your case study should be no more than five pages long, including the title page.Don't forget to submit your assignment.

Week 5 Assignment: Infectious Disease Case Study      Review the case study presented this week.  Write a 2- to 3-page paper (excluding the title and reference page) answering the following questions:  What components of a strong public health infrastructure should have been in place to contain this disease? Describe the lessons learned. What updates should be made to the emergency preparedness plan? Apply system thinking tools to analyze how to prevent future outbreaks and/or improve future outcomes. Answer questions 2, 3, 7, 8, and 9 from the end of the case study. Use current APA formatting to style your paper and to cite your sources. Integrate your sources into the paragra Indiana phs. Use internal citations pointing to evidence in the literature and supporting your ideas. You will need to include a reference page listing those sources.    Week 5 Case Study—Infectious Disease See the Week 5 Supplemental Resources for additional helpful websites. See the rubric for specific grading criteria. Due: Sunday, 11:59 p.m. (Pacific time) Points: 100 points