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MKT421 Wk 2 DQ 2

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What is competitive intelligence?
Intelligence gathering is a widely used tool to collect information that will ultimately, improve
the products or services being offered by a company. Competitive intelligence, on the other hand,
is the collection of information specifically from competitors. This information may or may not
be against them. Firms use competitive intelligence to gain early warnings of competitor moves
and strategies, new-product launches, new or changing markets, and potential competitive
strengths and weaknesses.” (Kerin, Hartley, Berowitz & Rudelis, 2009, p. 100)
What is the importance of competitive intelligence and analysis in modern-day marketing?
Competitive intelligence is of extreme importance in today’s business environment. Every
company wants to differentiate itself from others by offering better products and this is possible
only with quality competitive intelligence. Today’s intense competition has forced every
company to gather information about its customers as well as competitors so that products and
services can be designed and modified according to needs and wants to customers. This will
certainly result in a company’s success.
How can a company’s marketing organization ensure that it is able to identify newly emerging
competitors in time to plan and execute an effective marketing strategy in response to these
competitors?
The only way a company can keep its eyes on newly emerging competitors is through
competitive intelligence. It must utilize its relevant people and keep a track of different
companies and market trends, only then will it be able to properly plan and execute an effective
marketing plan.
Reference
Kerin, R.A., Hartley, S.W., Berkowitz, E.N., & Rudelis, W. (2009). Markeng (9th ed.). New York: McGraw
Hill.

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