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A customer is requiring a minor scope change and expects you to do t

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A customer is requiring a minor scope change and expects
you to do this without delays and additional costs. You
believe that you have adequate authorization to make the
decision by yourself, but you are not quite sure.
Solution
No, I will first concern my higher authority to take a
decision. Since scope change requires official adjustments
and also considers about the cost,budget and other
features. If it is scope creep then it can be consider for
changes to be done
Even though it is a minor scope change there is need to
concern authority which is a basic ethic need to be have....

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A customer is requiring a minor scope change and expects you to do this without delays and additional costs. You believe that you have adequate authorization to make the decision by yourself, but you are not quite sure. Solution No, I will first concern my higher authority to take a decision. Sinc ...
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Anonymous
Very useful material for studying!

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