Access Millions of academic & study documents

Quantitative Articles

Content type
User Generated
Subject
Nursing
Type
Homework
Showing Page:
1/3
© 2019. Grand Canyon University. All Rights Reserved.
Name
Article Analysis
Institution Affiliation
Date

Sign up to view the full document!

lock_open Sign Up
Showing Page:
2/3
2
Article Analysis 2
Article Citation
and Permalink
(APA format)
Article 1
Sundin, L., & Bhalerao, S. (2022).
Customer satisfaction and
SST-How can these two
factors come to be? A
quantitative research study on
the impact of self-service
technology on customer
satisfaction in the healthcare
sector.
https://www.diva-
portal.org/smash/record.jsf?pi
d=diva2:1679967
Article 2
Cheung, M. L., Chau, K. Y., Lam, M.
H. S., Tse, G., Ho, K. Y., Flint,
S. W., ... & Lee, K. Y. (2019).
Examining consumers’
adoption of wearable
healthcare technology: The
role of health
attributes. International
journal of environmental
research and public
health, 16(13), 2257.
https://www.mdpi.com/1016018
Point
Description
Description
Broad Topic
Area/Title
Customer satisfaction and SST - How
can these two factors come to be? A
quantitative research study on the
impact of self-service technology on
customer satisfaction in the
healthcare sector
Examining Consumers’ Adoption of
Wearable Healthcare Technology: The
Role of Health Attributes
Define Hypotheses
The effects that the factors of
capturing the use of SST have on
attitude towards SST and customer
satisfaction in the context of public
healthcare.
Does the use of wearable healthcare
technology have a positive impact on
consumers’ health beliefs, health
information accuracy, and the privacy
protection.

Sign up to view the full document!

lock_open Sign Up
Showing Page:
3/3

Sign up to view the full document!

lock_open Sign Up
Unformatted Attachment Preview
Name Article Analysis Institution Affiliation Date © 2019. Grand Canyon University. All Rights Reserved. Article Analysis 2 Article Citation and Permalink (APA format) Point Article 1 Sundin, L., & Bhalerao, S. (2022). Customer satisfaction and SST-How can these two factors come to be? A quantitative research study on the impact of self-service technology on customer satisfaction in the healthcare sector. https://www.divaportal.org/smash/record.jsf?pi d=diva2:1679967 Article 2 Cheung, M. L., Chau, K. Y., Lam, M. H. S., Tse, G., Ho, K. Y., Flint, S. W., ... & Lee, K. Y. (2019). Examining consumers’ adoption of wearable healthcare technology: The role of health attributes. International journal of environmental research and public health, 16(13), 2257. https://www.mdpi.com/1016018 Description Description Broad Topic Area/Title Customer satisfaction and SST - How Examining Cons ...
Purchase document to see full attachment
User generated content is uploaded by users for the purposes of learning and should be used following Studypool's honor code & terms of service.
Studypool
4.7
Indeed
4.5
Sitejabber
4.4

Similar Documents