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Operations management

Operations management

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MGT 314 - Online Operations Management Western Kentucky University Edwin Buchanan Fall 2017 Phone: (270) 991-8446 E-Mail: edwin.buchanan@wku.edu Office Hours: By appointment only Class Meeting: On-Line Time: TBD Required Textbook: Title - Operations Management Author(s) – Jay Heizer, Barry Render & Chuck Munson Copyright – 2017, edition 12 ISBN: 9780134130422 Published by Pearson Learning Solutions (NOTE: Change in the edition of textbook used from previous semesters) Other Items Needed  Access to a computer (preferably your own) with a reliable Internet connection.  Microsoft Word or word processing software that saves files in .doc, .docx, or .pdf file format.  Adobe Acrobat Reader (a free download from Adobe.com).  Working speakers—you will be watching videos as part of this course. Course Description: This course is about methods to effectively produce and distribute the goods and services sold by a company. Course Purpose: To provide students with knowledge and skills which will assist in being successful in the area of operations management (OM). OM is concerned with the management of an entire system that produces a good or delivers a product/service. Course Objectives: At the conclusion of the course students should: 1. List and define the 10 Critical Decisions of Operations Management 1 2. Compare the practices of Lean Operations, Material Management, Forecasting, Managing Quality, Human Resources and Job Design. 3. Examine methods of how the pr ...
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