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Customer experience management class lectures_163236427-Lecture-Notes-Ch-1

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CSC 1113 – Introduction to Computers LECTURE NOTES I. – CHAPTER 1 Introducing Computers and the Internet CIYF 1.02 Section Number (ex. 1.4) A. Computers in daily life Lead students in a discussion about the activities they participate in that involve a computer or a computer network. Ask students to share their experiences, both good and bad, with computers in their daily lives. B. History of computers Class Exercise: If possible, show students a timeline of computer history. The PBS Web site has an excellent timeline located at http://www.pbs.org/nerds/timeline/. Ask students how much of the timeline they are already familiar with by virtue of living through the 1980s and 1990s. II. The Need for Computer Fluency CIYF 1.03 X.X A. Define computer literacy Computer literacy is the ability to use the computer and the Internet as a tool. A computer-literate individual is proficient with a few contemporary computer applications such as e-mail, word processing, and spreadsheets. Though such literacy enables students to make use of computers directly, it will not allow one to accommodate the rapid changes in technology. Ask for a show of hands of those students who believe that they are computer literate. B. Define computer fluency Computer fluency is the expansion of literacy to the level of conceptual understanding. To use computers effectively over time, people must continually expand their knowledge and upgrade their skills. This more fundamental understanding is cal ...
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