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MGT 330 Week 2 Learning Team Assignment External Internal Factors




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External/Internal Factors 1
External/Internal Factors
Team C
Fritz Beiermeister
February 8, 2010

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The four functions of management, planning, organizing, leading, and controlling, can be
found in various types of business environments. There are several different factors that can
impact the four functions of management. These factors are globalization, technology,
innovation, diversity, and ethics. Let us look at how these factors are specific to the way Wal-
mart, a leading retail store runs the business.
Globalization and the face of retail markets is proof that every object of thing is subject to
change. The past decade has experienced many changes in the translation process, services and
formats of retail markets. Retailing, which is the last aspect of distribution of market strategy,
acting as a bridge between the mass producers of products and the final consumer, has spread to
every nook and cranny of the world?
Wal-mart has had their eye on this huge unorganized retail market. Through
liberalization, privatization and globalization, potential players throughout the globe are
pouncing on the opportunity for commerce.
Technology is a big factor in today’s business culture. Wal-mart strives for running a
centralized information system for the operations all over the world. When management decided
to centralize the systems, there was much planning and thought put into where and how this
would occur. Management created objectives and then set action plans to carry out the desired
overall goal.
Once the objectives were established and location was chosen, the management team
needed to create an organizational chart that would reflect the people in charge of the
implementation. It was up to management to create job duties and responsibilities and begin the
organizational development of the centralized location.

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When the implementation team was established, management was responsible for leading
them in the correct path. Some of the larger projects were broken down into smaller projects
according to CIO Linda Dillman (2005). The right amount of knowledge and good motivation is
needed to keep the team on track in making the centralization a success. It is management’s
responsibility to stay on top of the team by controlling his or her actions and production. When
implementing this type of system, there are going to be many changes along the way.
“Wal-Mart Stores, Inc. operates Wal-Mart discount stores, Supercenters, Neighborhood
Markets and Sam’s Club locations in the United States. The Company operates in Argentina,
Brazil, Canada, China, Costa Rica, El Salvador, Guatemala, Honduras, Japan, Mexico,
Nicaragua, Puerto Rico and the United Kingdom.”
Innovation is something Wal-mart is spending time and energy on. The goal is create
higher efficiency stores compared to the less efficient supercenters in the past. The company is
equipping all new stores with LED lights and retrofitting hundreds of existing stores with this
newer energy-saving technology. Wal-Mart is also installing solar panels on several stores in
California and Hawaii that can provide up to thirty percent of the power for those stores.
The planning function in the stores for the energy saving involved innovating organic,
household hazardous waste, and oil based waste to enable the percentages to hold true.
Organizing- Wal-Mart organizes the stores stock using forklifts in the loading docks of the
warehouse. The company has used innovation to provide alternative battery technology in the
forklifts enabling them to last longer and provide more energy.
Innovative leadership from Wal-Mart includes state of the art monitoring systems in the
stores and the use of smart phones by the management teams. This allows the management to
successfully lead from far and near. The controlling aspect of function management for the Wal-

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Very useful material for studying!