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MGT330 Final 2

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MGT 330 Management: Theory, Practice, and Application
Final Exam
INSTRUCTIONS: This is an individual assignment. You may not discuss any of the
questions and answers with your fellow classmates.
There is only one correct answer for each question. You may use all your e-text and
eResource materials as well as past discussion questions to answer these questions.
Your answers are due to your individual forums no later than midnight (Arizona time
zone) on Monday of Week Five (the last day of class). Simply type your answers in the
body of a blank e-mail message. For example,
1. a
2. b
3. c
__________________________________________________________________
1. Which of the following is NOT one of the four functions of management?
a. Reporting
b. Planning
c. Organizing
d. Leading
e. Controlling
2. During which of the following functions do managers identify jobs to be done, hire people
to do the jobs, establish departments, delegate authority, and coordinate the work of
subordinates?
a. Reporting
b. Planning
c. Organizing
d. Leading
e. Controlling
3. External factors include all EXCEPT which one of the following factors?
a. E-business
b. Globalization
c. Rapid change

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d. SWOTT
e. Technology
4. Employee development is a disadvantage of delegation.
a. True
b. False
5. Who developed a set of management principles that became known as “scientific
management?”
a. Douglas McGregor
b. Frank and Lillian Gilbreth
c. Fredrick Winslow Taylor
d. Henri Fayol
e. Max Weber
6. Which of the following is an aspect of the planning function of management?
a. Comparing actual performance with established standards
b. Delegating authority
c. Maintaining morale
d. Maintaining a healthy organizational culture
e. Setting goals and courses of action
7. Which of the following is NOT a step in the strategic planning process?
a. Develop a mission statement
b. Evaluate and correct strategy
c. Formulate a strategy to achieve strategic goals
d. Obtain employee commitment
e. Set strategic goals
8. Which of the following are abstract ideals about what a society believes to be good?
a. Cultures
b. Mores
c. Norms
d. Traditions
e. Values

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