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MGT330 Final Exam1




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NAME: __Name___________________
MGT330 Exam Questions Student Results No. of points
True/False 20 (2 each) 40
Multiple Choice 20 (2.5 each) 50
Essay 10 (10 points) 10
20% of
TRUE OR FALSE (2 points each)
1. Management is the process of working with people and resources to accomplish organizational
goals. True
2. Controlling is the management function of monitoring progress and making needed changes.
3. Frontline managers or operational managers are lower level managers who supervise the
operations of the organization. True
4. Technical skills pertain to the ability to identify and resolve problems for the benefit of the
organization and its members. False
5. Barriers to entry are conditions that prevent new companies from entering an industry. True
6. Environmental scanning mean searching for and sorting through information about the
environment. False
7. Competitive intelligence is a method for predicting how variables will change the future. True
8. Tactical planning is the process of identifying the specific procedures and processes required at
lower levels of the organization. True
9. The strategic vision moves beyond the mission statement to provide a perspective on where
the company is headed and what the organization can become. True
10. Core competencies are the unique skills and or knowledge an organization possesses that give
it an edge over competitors. True

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11. Ethics is the system of rules that governs the ordering of values. True
12. A centralized organization is one in which lower-level managers make important decisions.
13. A matrix organization is a hybrid form of organization in which functional and divisional
forms overlap. True
14. Logistics is the movement of resources into the organization (inbound) and products from the
organization to its customers (outbound). True
15. Human Resource Management (HRM) refers to staffing, training, performance appraisal,
rewards, and labor relations.
16. Feedforward control takes place before operations begin and includes policies, procedures, and
rules designed to ensure that planned activities are carried out properly. True
17. An internal audit is an evaluation conducted by one organization, such as a CPA firm, on
another. False
18. Democratic leadership is a form of leadership in which the leader solicits input from
subordinates. True
19. Accountability is the expectation that employees will perform a job, take corrective action
when necessary, and report upward on the status and quality of their performance. True
20. The number of subordinates who report directly to an executive or supervisor is known as the
span of control. True
MULTIPLE CHOICE (2.5 points each) - please type your answer next to the question
21. The four traditional functions of management are
a. planning, organizing, leading, and controlling.
22. ________ is the management function of assembling and coordinating human, financial,
physical, informational, and other resources needed to achieve goals.
b. Organizing
23. ___________ is the management function of systematically making decisions about the goals
and activities that an individual, a group, a work unit, or the overall organization will pursue in
the future.
c. Planning

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24. __________ is the management function that involves the manager's efforts to stimulate high
performance by employees.
a. Leading
25. _____ is a process planner's use, within time and resource constraints, to gather, interpret and
summarize all information relevant to the planning issue under consideration.
d. Situational analysis
26. ________ is an organization's basic purpose and scope of operations.
d. Mission
27. _______ are groups and individuals who affect and are affected by the achievement of the
organization's mission, goals, and strategies.
b. Stakeholders
28. Which of the following does "S" stand for in the SWOT analysis?
c. Strengths
29. The ________ depicts the positions in the firm and how they are arranged.
b. Organization chart
30. A __________ organization is one in which high-level executives make most decisions and
pass them down to lower levels for implementation.
a. Centralized
31. In a _____ organization, jobs (and departments) are grouped around specialized activities such
as production, marketing, and human resources.
d. Functional
32. An organizational form that emphasizes flexibility is ________.
b. Organic
33. _________ is a leadership perspective that focuses on individual leaders and attempts to
determine the personal characteristics that great leaders share.
c. Trait Approach
34. ________ is a form of leadership in which the leader makes decisions on his or her own and
then announces those decisions to the group.
c. Autocratic
35. _________ is the use of rules, regulations, and formal authority to guide performance.
a. Bureaucratic control

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