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MGT307 Wk 1 Organizational Behavior Terminology and Concepts paper




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Organizational Behavior 1
Organizational Behavior
University of Phoenix
MGT 307

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Organizational Behavior 2
This paper focuses on organizational behavior and how it impacts over the organization.
Organizational behavior is the examining of individuals, teams and departments within an
organization, reviewing their performance and employing new practices for enhanced
performance. It entails the performance of the employees and how is employee activities
related to the organizational performance. The comprehension of organizational behavior
holds significance for the reasons as it can bring positive change within organization with
introduction of new and improved practices.Organizaional behavior helps in to better
comprehend these co relationships through approaches of organizational culture,
diversity, communication, organizational effectiveness and efficiency, and organizational
learning (Martin, 2004).
To have better understanding of these approaches we’ll discuss each briefly.
Organizational culture
Organizational culture is developed and formulated by the upper management and
followed by all the employees of the organization. It can be developed either from the
uniqueness of its employees or the indistinctively of its employees. "Organizational
culture is a pattern of knowledge, belief, and behavior…it is the form, beliefs, norms,
social patterns, the way things are done, the symbols and rituals" (Burton, Lauridsen, &
Obel, 2004). Organizational culture entails the values, approaches and anticipations of an
organization that direct it in its daily operations and communication. Organization
behavior gives rise to organizational culture. In order to establish a strong culture the
goals and objectives should be clear to the employees and they follow them to achieve
better performance. (Bateman &Snell, 2007). A strong culture must address to the needs
of overall goals and objectives of the organization.Strong culture should encourage strong
communication among the organization such s feedback, opinions and advices from the
employees as strong culture is based on this.

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Organizational Behavior 3
Diversity entails the distinctiveness and uniqueness of one organization to the other.
Adopting diversity techniques can help organization embark with competitive edge over
the rivals as well as attain overall success. Organizations can turn into better work places
by assessing the workplace diversity matters, formulating and executing necessary plans.
however workplace diversity addresses to wider issues for instance during recruitment etc
and an organization cannot be termed as diverse if the number of men working in the
organization is more then the number of women workers.
It entails the flow of information among people on a particular topic or situation. Healthy
organizational behavior requires frequent and clear communication among its members.
Communication among the employees helps build a friendly environment and help them
know about their positioning and to develop better communication skills.
Whether organization has a small or a big setup the management and employees should
also maintain communication among them. The major aspect of communication is that
information disseminated should be clear having no ambiguities and should be correct
and should be received as was meant. It helps to define employees the purpose of the
tasks and operations likewise remove confusions and misunderstandings.
Business ethics
Business ethics relate to the evaluation of decisions of the organizations as per standard
approaches and concepts. Business ethics help develop better ways of accountability
establish company’s credibility maintaining performance standards. They help an

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