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MGT449 Wk 4 DQ 1

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Q What is a process? Identify some processes in your organization and briefly map the terms,
process inputs, outputs, and goals. How does process improvement affect a firm's strategic plan?
Ans: A process is a course of action or a set of various steps involved to achieve certain goals
and objectives. When various activities are combined together in a systemized form in order to
get some output is known as a process. The operations of every organization are based upon
certain processes and procedures. Following these procedures systematically and according to
time, aids in accomplishing the goals of those operations. The process can further be divided into
sub processes. For example in our restaurant we follow certain processes to make various dishes
or food items. Our basic goal is to provide delicious food to match the satisfaction of the
customers. For this purpose we input various ingredients and then following a certain procedure
make the required dish. When this final dish is presented to the customer and he likes it then our
goal is accomplished.

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Q What is a process? Identify some processes in your organization and briefly map the terms, process inputs, outputs, and goals. How does process improvement affect a firm's strategic plan? Ans: A process is a course of action or a set of various steps involved to achieve certain goals and objective ...
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