Name 5 metrics to analyze Wal-Mart’s help desk and why are they beneficial?

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Name 5 metrics to analyze Wal-Mart’s help desk and why are they beneficial?

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Name 5 metrics to analyze Wal-Marts help desk and why are they beneficial?Metrics help a department or organization to measure the level of its performance and this inturn leads to the organization taking a corrective action if need be.The five metrics to analyze Wal-Marts help desk are; fi
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