Case Study 1: Statistical Thinking in Health Care

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Develop a process map about the prescription filling process for HMO's pharmacy, in which you specify the key problems that the HMO's pharmacy might be experiencing. Next, use the supplier, input, process steps, output, and customer (SIPOC) model to analyze the HMO pharmacy's business process.
Analyze the process map and SIPOC model to identify possible main root causes of the problems. Next, categorize whether the main root causes of the problem are special causes or common causes. Provide a rationale for your response.
Suggest the main tools that you would use and the data that you would collect in order to analyze the business process and correct the problem. Justify your response.
Propose one (1) solution to the HMO pharmacy's on-going problem(s) and propose one (1) strategy to measure the aforementioned solution. Provide a rationale for your response.
Use at least two (2) quality references. Note: Wikipedia and other Websites do not qualify as academic resources.

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Statistical Thinking in HealthcareStudents NameProfessors NameCourse Name & NumberMay 9, 20161.Process MapPrescription Filing Process at HMO PharmacyPatient goes to doctorwith an issueClerk receivesmedicationClerk gives medicationto patientDoctor hand writesprescription in shorthand for customer totake to pharmacyPharmacist givesincorrect medication toclerkPatient receivesmedication and getssick from ingestingwrong prescriptionPatient givesprescription to clerk atpharmacyPharmacist reads anddispenses prescriptionClerk misreadsprescription andstampsClerk gives prescriptionto pharmacistThe Health Maintenance Organization (HMO) drug retailer has a dedication of giving theproper remedies to customers. The whole prescription filling approach is grasped by way ofquite a lot of contributors in exceptional levels. In the first place, the pro documents thearrangement of the prescription and after that he hands it over to the remedy retailer properhand. Subsequent, the treatment retailer proper hand then does the laptop entry of the remedy.Subsequently, the medication authority prescribes the prescriptions to shoppers in viewpointof the headings within the laptop.Nevertheless, the whole process of treatment filling at HMO drug store has took place intoproblems consequently of problems of mixed up preparations rising. The key disorders riseup out of the overall population required within the whole system of pharmaceutic
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