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Bus 508 Describe the Culture at Devils Den

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Bus 508 Describe the Culture at Devils Den?
The Culture at Devils Den is that of a laissez-faire attitude where things
are done in an uncontrolled manner. There are rules and regulations but
these rules are not applied by managers. Employees demonstrate and
practice unethical behaviors and go unpunished. Employees who are
students steal food and give to their friends. Some even take home food
which is a practice that is against the rules. The managers at the Den
either do not care or are afraid to enforce rules and regulations.
Identify and discuss the drivers of unethical behavior at the Devil’s Den.
The drivers of unethical behavior at the Devil’s Den are the lack of
proper control by the management of College Food Services (CFS)
which is a contract company that runs the restaurant business at the
school. Because of laxity in management, employees get away with
unethical behaviors and this only go to embolden them to keep on doing
things they know is not allowed such as accessing the unlocked storage
door to retrieve food for their own personal gains and self-interests.
The managers do not want to take action because they feel this would
deter the student employees from working for CFS. The contract
company only pays a little over the minimum wage level. The pressure to
entice employees to CFS makes management to look the other way
when employees practice unethical behaviors. This is evidenced when
an employee was caught pocketing money from the register and he was
not threatened or punished because he was a very hard working
individual who was willing to put in long hours of work at low pay.
Management knew it would be difficult to get a replacement if he was
fired.
Discuss how the organization may go about changing its ethical
standards?
The organization can change its ethical standards by taking a look at its
code of ethics, enforcing rules and regulations and punishing those who
break rules. The wage rate could be increased and incentives given to
employees who are committed to ethics, duty conscious and excel in the
execution of their job duties such as Susan. Top management could also
eliminate the idea of student managers and bring in outside managers

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