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Accounting

Bus 210 Week 8 Checkpoint 3

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Bus 210 Week 8 Checkpoint 3
Retail establishments and department stores are some of the easiest
kinds of companies to observe from the outside. Macy’s, Sears, and
Wal-Mart are my choice companies because I frequent all of these
stores, and they are each different in their own way Macy’s is geared
toward the middle and upper class with the styles and prices of their
cloths. Sears is a common household name that carries clothes, make-
up, appliances, tools, and is affordable for the average American. Wal-
Mart targets customers of all types because they carry just about
everything that the average household needs at a very low price.
Macy’s has nice enough employees who try to be helpful, but the only
ones who will really tell you all about a product are the sales people at
the make-up counter. Most likely because they make a commission off
the products they sell. The average employees at Macy’s are unfamiliar
with most of the inventory; they have one department and they only
know that department. The people who shop at Macy’s are there for the
products not the customer service. It is rare to see a manager on the
sales floor. At Sears, employees are very knowledgeable about most of
the store’s inventory. If the employee that you have found cannot help
you they will find someone who can. Most of Sears’s employees are
quite knowledgeable and eager to help you make your decision. It
seems to me that they are just happy to help and not paid based on
commission. Wal-Mart employees are usually young and semi
knowledgeable about the inventory. They are friendly and there is always
a greeter at the door to welcome you. There are employees who have
their own department, but they are usually trained in several areas of the
store so they are available and able to cover other shifts. The three
stores are all different in the way they treat their customers; Wal-Mart

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