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Conflict Management The Update Now

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Computer Science

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University of Maryland Global Campus

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Running head: MANAGING TEAM CONFLICTS 1

Managing Team Conflicts

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MANAGING TEAM CONFLICTS 2

Managing Team Conflicts

Conflict management is a process that addresses disputes by prioritizing positive outcomes to curb

the negative results. A team is designed to include different people with different ideas towards

the completion of one common goal. However, in the process of executing the team obligations,

differences emerge, leading to conflicts. The need to achieve perfection in achieving goals causes

most conflicts. It’s important for the team to realize that conflicts will arise and thus there is the

need to develop plans to be used in the management of the conflicts prior to team activity

engagements (Humphrey, et al., 2017).

TYPES OF CONFLICT.

Behavioral conflict. This conflict type arises when a team member or a section of members acts

in a manner that is unsupportive to the team goals. It’s usually displayed in scenarios where

proactive language is applied towards section or a specific team member.

Cognitive conflict. This occurs in scenarios where an individual in the team puts pressure to

implement their ideas even if the team opposes the ideas (Prasad, & Junni, 2017).

Communication conflict. This is the kind of conflict that occurs when there are communication

barriers, hence frustrating the team members communicating to each other. This also happens in

cases where communications and clarifications are delayed among the team members.

Performance Standards conflict. In cases where members are allocated portions of work that

contribute to the achievement of goals and objectives, some may perform much better in achieving

their allocated tasks. This incidence leads to conflicts where some team members are recognized

for good work and others not commented at all.

Task-interdependence conflicts. These conflicts occur when team members do not agree to the

division of group tasks to be done by individuals or by sections of the team members. Ignoring

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Running head: MANAGING TEAM CONFLICTS Managing Team Conflicts Institutional Affiliation Date: 1 MANAGING TEAM CONFLICTS 2 Managing Team Conflicts Conflict management is a process that addresses disputes by prioritizing positive outcomes to curb the negative results. A team is designed to include different people with different ideas towards the completion of one common goal. However, in the process of executing the team obligations, differences emerge, leading to conflicts. The need to achieve perfection in achieving goals causes most conflicts. It’s important for the team to realize that conflicts will arise and thus there is the need to develop plans to be used in the management of the conflicts prior to team activity engagements (Humphrey, et al., 2017). TYPES OF CONFLICT. Behavioral conflict. This conflict type arises when a team member or a section of members acts in a manner that is unsupportive to the team goals. It’s usually displayed in scenarios where proactive language is applied towards section or a specific team member. Cognitive conflict. This occurs in scenarios where an individual in the team puts pressure to implement their ideas even if the team opposes the ideas (Prasad, & Junni, 2017). Communication conflict. This is the kind of conflict that occurs when there are communication barriers, hence frustrating the team members communicating to each other. This also happens in cases where communications and clarifications are delayed among the team mem ...
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Tags: group communication conflict management conflict resolution communication skills communication process