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Communication Analysis

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Communication Analysis
Part 1: Collect examples of barriers (inhibitors) to written and verbal communication occurring in
the workplace. The communications you collect can be from documents, conversations, or
meetings.
Types of communication barriers and examples can be found in these links:
http://www.marin.edu/buscom/index_files%5Cpage565.htm
http://cte.uwaterloo.ca/teaching_resources/tips/effective_communication_barriers_and_strategie
s.html
http://ezinearticles.com/?The-Barriers-to-Effective-Communication&id=1210011

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Part 2:After you've collected at least 5-10 communication samples, identify the inhibitors they
represent and define the inhibitors in a bullet-list. The definition you provide should identify the
general characteristics of the inhibitor and how it works to impede communication.
Part 3:Analyze the communication samples you have collected in a table with three columns:
1. Communication example either as a direct quote or paraphrase
2. Name of the inhibitor(s) at work in the sample
3. Justification of your selection of the inhibitor(s).
Part 4:Using a scale of 1 to 100, rank your organization's communication effectiveness. Justify
and explain the score your award.

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Details:Microsoft Word document or equivalent but no PDFs. Use styled headings, block
paragraph format, bullet list and table; single-spaced.
Discuss the various communication barriers that are commonly found in organizations and the
respective measures that be used to remove barriers.
Communication is the transfer of understandable information from a person to another.
Communications can be seen from two perspectives: interpersonal communication, and
organization communication. Communication is conducted in two forms, none verbal
communication and verbal communication. How communication is processed?
The communication process is comprised seven steps:
1. Sender: Sender initiates the message.
2. Message: Expressed purpose is known as message, which is transferred from sender to
receiver.
3. Encoding: The message must then be encoded by sender by converting it into symbolic
form.
4. Channel: How the message travel through (medium).
5. Receiver: The person receives the message.
6. Decoding: The process through which the receiver interpret the message.
7. Feedback: Feedback will go back to the sender confirming that the message has been
understood the way it is intended.
However, there are some distortions and distraction, while communication is conducted in
above two perspectives.
Perception
Selective perception can be occurred to distract the process of communication, as the receiver
tend to selectively see and hear based on their own perception as well as expectation and
interest. The newspaper tends to write much bad news than good news, as they realize that it
will meet reader’s expectation.
To break the barrier of selective perception is to enhance communication competence.
Necessarily, communicator need to understand how perception and communication affect each
other and are connected. Then, communicator should be able to find guidelines for enhancing
communication competence.
Guidelines for enhancing competence
ϖ Recognizing that all perceptions are subjective and partial since each of us differently
perceive from a unique perspectives. A class you find exciting may put another student to sleep.
Therefore, effective communicators don’t assume that their own perceptions are the only valid
and available one.

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