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1 Running head: OUTLINE FOR WEB 2.0AND SOCIAL MEDIA USE BUSINESS Outline For Web 2.0and Social Media Use Business Student’s Name Institution 2 OUTLINE FOR WEB 2.0AND SOCIAL MEDIA USE BUSINESS Outline For Web 2.0and Social Media Use Business Introduction The introduction will aim at explaining about web 2.0 and social media. It will also focus on the way small companies needs to make sure that they are using his platform. The fact is that businesses are becoming more digital and internet based. With this, the use of technology that is social media and web 2.0 is important to any business. The section will aim at providing this so that it will act as the basis of the paper. The introduction will offer an overview of the web 2.0 and social media use in small business Engage their existing customers The section will deal with how companies can use the social media and also web 2.0 in the process of making contact with the customers. The fact is that customers want to talk to the companies, but the platform is limited. With this in mind, companies can use these platform to make the wish come true. The part will solely focus on how companies can make most of the named sites in the p ...
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