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Listening In Human Services

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Management
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UArizona Global Campus
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Listening in Human Services
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Listening in Human Services
1) What listening styles might this particular professional use in their work with clients, and how
might they use them?
As outlined by Lakshmi (2017), effective listening facilitates great communication.
Listening is entirely a significant interpersonal skill for a professional working with the Early Child
Development and Services. Working with children can be occasionally tedious and overwhelming;
however, using the right listening style can be helpful. The listening styles for such a professional
include active listening, nonjudgmental, polite, active and critical (DeVito, 2016). The Early Child
Development and Services professional can use the nonjudgmental style of listening to try and
understand the other person and what the person is saying. For the profession, listening without
judgment will make the client feel valued and heard. Secondly, the professional can use active
listening to give the client time to explore their feelings and thoughts. The professional can employ
polite listening by not interrupting the speaker and avoiding a change of topic. Positive feedback
or a nod are some of the polite listening styles that can be used by the professional. Finally, a
critical listening style can be used when the professional wants to evaluate the complex
information and avoid prejudging.
2) Identify active listening skills (specifically, the three techniques of active listening identified on
page 165) that the professional would apply in both interpersonal and group settings (e.g., one-on-
one client interaction, facilitating a group session, etc.). Describe how and why they would be
used.
The three techniques of active listening include paraphrasing the speaker’s meaning,

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1 Listening in Human Services Name Institution Course Professor Date 2 Listening in Human Services 1) What listening styles might this particular professional use in their work with clients, and how might they use them? As outlined by Lakshmi (2017), effective listening facilitates great communication. Listening is entirely a significant interpersonal skill for a professional working with the Early Child Development and Services. Working with children can be occasionally tedious and overwhelming; however, using the right listening style can be helpful. The listening styles for such a professional include active listening, nonjudgmental, polite, active and critical (DeVito, 2016). The Early Child Development and Services professional can use the nonjudgmental style of listening to try and understand the other person and what the person is saying. For the profession, listening without judgment will make the client feel valued and heard. Secondly, the professional can use active listening to give the client time to explore their feelings and thoughts. The professional can employ polite listening by not interrupting the speaker and avoiding a change of topic. Positive feedback or ...
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