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HUMAN RESOURCE MANAGEMENT ASSESSMENT
Mr. Adam is a branch manager of a London bank. His staff included two clerks and an attendant.
Very often Mr. Adam was left alone in the bank after 5.00 p.m to tally accounts day book and
complete all other formality.
On the 30th December 2010 Mr. Adam was working till past 2.00 a.m tallying the accounts since
hardly one day is left for closing the accounts for the year. On this fateful day night, the branch
manager was attacked by a band of robbers, who looted shs. 5million after brutally wounding
Mr. Adam’s right hand which had to be amputated later after recovery the branch manager
applied for compensation. The bank management was of the opinion that Mr. Adam violated the
job specification by working beyond the stipulated hours of work. He, in their view, was not
entitled to any compensation as the accident occurred during non-employment hours. They also
called for an explanation as to why the amount lost cannot be recovered from his salary and
provident fund.
Question 1
a) How do you justify the bank’s management decision in this case (5marks?)
b) What modification do you suggest in job specification to overcome such incidents in the
future? (5marks)
c) Explain the usefulness of job specification and employee specification in selection process
(10marks)
d) Advice the management on the relevance of conducting proper job design so as to avoid
similar incident in future (10marks)
Question 2
As a human resource manager for Towline ltd. You are required to recruit and select an
employee to join the marketing department as a marketing officer .Show how you would carry
out the exercise. (20 marks)

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HUMAN RESOURCE MANAGEMENT ASSESSMENT Mr. Adam is a branch manager of a London bank. His staff included two clerks and an attendant. Very often Mr. Adam was left alone in the bank after 5.00 p.m to tally accounts day book and complete all other formality. On the 30th December 2010 Mr. Adam was working till past 2.00 a.m tallying the accounts since hardly one day is left for closing the accounts for the year. On this fateful day night, the branch manager was attacked by a band of robbers, who looted shs. 5million after brutally wounding Mr. Adam’s right hand which had to be amputated later aft ...
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