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Memo

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memo Company name To: CIO From: No Body CC: Recipient names Date: Date Re: Success Criteria for Enterprise System Implementation and Enterprise Architecture Facing the possibility of the deployment of a new Enterprise System and Enterprise Architecture, the review of the literature about the issue brought to the front the need to analyze the criteria that will assure the success of the new Enterprise System. The criteria range from the composition of the team that will develop and deploy the new system to the legacy systems that would be still used. An appropriate planification must take into account the highest number of them to be successful. In the article “Critical factors for successful implementation of enterprise systems” (Kuang, Lee‐Shang Lau, & Fui‐Hoon Nah, 2001) the authors mentioned 11 factors to take into account, divided into the different phases of the deployment, that would ensure the success of the new system. Oracle White paper from August 2006 “Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations” establish a checklist of 10 different factors that need to be addressed regarding the implementation of a new Ent ...
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