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MGT330 Final exam 4

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1) Programmed decisions are useful when there is no predetermined structure on which to
rely.
A. True
B. False
2) Managers often ignore problems.
A. True
B. False
3) Bill Simmons is the manager of a small restaurant and must decide how much money he
owes his suppliers. This is an example of a nonprogrammed decision.
A. True
B. False
4) In the fourth state of decision making, problem diagnosis is linked to the development of
alternatives.
A. True
B. False
5) Choosing a ready-made alternative takes less time than designing a custom-made
solution.
A. True
B. False
6) 1.2.3 Contingency plans are best developed following the final stage of decision making—
evaluating the decision.
A. True
B. False
7) One advantage of using a group for decision making is that one person dominates.
A. True
B. False
8) Discounting the future is said to partly explain governmental budget deficits and
environmental destruction.
A. True

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B. False
9) In decision making, it is always better to use a group than an individual.
A. True
B. False


They provide a clear road map
They are purposeful
 ! !
!
"
They are exible
!#
Plans
Mission
statement
Vision
"
$
%&#
Targets a manager wants to reach
Specic to diering industries
Inappropriate when resources are
scarce
"
'(
)*(! !
!! *+#
Single-use plan

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Strategy
Mission
statement
"
,
- (  *! . 
/,+#
Single-use
plan
Contingency
plan
"What-if" plan
"
,

01111111111111!2
Strategic

Standing
"
Single-use
3
Division of labor within an organization
The performance of specic tasks by specic people
The need for specic tasks in the functional elds
"
'(*!

4( .5.&#
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