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MGT 216 Week 4 Individual Assignment Ethical Issues in Management

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Ethical Issues in Management
Ethical Issues in Management
As a manager one is faced with challenges each day that test the moral and ethical values
of the individual. Among many organizations a common ethical issue that is faced throughout the
company is that of harassment. Many organizations are committed to providing a working
environment where harassment of any form is unacceptable. Within an organization harassment
is viewed as being offensive towards co-workers or customers and an action that creates an
uncomfortable environment for the employees of the organization. Though individuals hold their
own personal values and ethics, as management of an organization it is essential to maintain ones
personal values along with the ethical values that are set forth by the organization.
The company policy that is established by organizations establishes set ethical values for
the organization that employees are expected to follow (McNamara, n.d.). Aside from the moral
and ethical values that are established through an individual’s childhood environment the
individual is also expected to follow their employers moral and ethical values which include but
are not limited to treating all co-workers and customers with respect, providing a working
environment that is free of discrimination, not participating in violent of unlawful acts, and
making decisions that are best for the shareholders (McNamara, n.d.). Organizations
determination to avoid harassment ranges into many forms of harassment. Harassing behavior
can be in the form of making threats to another, insulting another individual, mocking or making
jokes that one may find offensive, making inappropriate comments to another individual, or
touching another individual in any inappropriate way. To provide insight into the company policy
regarding harassment all employees are required to take training classes that consist of anti-
harassment videos.
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Ethical Issues in Management
Tribulations and controversy relating to social issues affect not only the individuals
involved but those surrounding the situation (McNamara, n.d.). Social issues can range from
harassment pertaining to an individual’s race or gender through discrimination, or possible abuse
or crime as well as gay rights as a social issue. Aside from existing throughout society, these
social issues are also largely present in the workplace. As management it is their responsibility to
be aware of their employees and ensure that they are all following the organizations harassment
policy.
Providing rights to individual’s sexual orientation reduces harassment based on the given
rights of these individuals. As management there were two employees who found it amusing to
discuss the problems associated with relationships of individuals who have relationships with
others of the same sex. The two employees had nothing positive to say about people with this
sexual orientation and would loudly speak about their dislike for those types of individuals.
Being that there were people of this sexual orientation working within the office the type of
conversations were forms of harassment to these individuals. The specific individuals with a
homosexual preference began to feel unwelcomed within their work environment. After making
reports to the human resource department the issue was finally addressed though the harassment
of the homosexual employees had taken place for many months. Due to the fear that the
homosexual employee felt the issue was not promptly addressed till the individual felt that they
had no other options. After investigating the issue the two employees were addressed with
concerns over their behavior and ultimately fired for their harassing behavior. The homosexual
employee was scared to report the issue of harassment in fear of retaliation from the two
employees though eventually felt that the harassment was worse than the retaliation that was
possible.
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Ethical Issues in Management
The complaint process involves speaking directly to ones supervisor or if the issue is
regarding the supervisor and unable to be resolved through friendly communication it is possible
to address management with the concern or complaint. The human resources department is also
available to address complaints and require that all complaints be written in paper to include all
facts pertaining to the incident. Following receipt of the written report the incident is investigated
till a verdict on the complaint is reached in which time the complaint is then closed. The
complaint will be made through confidentiality so the details of the report remain confidential
along with the information regarding who made the complaint. Based on the findings of the
investigation the appropriate action will be taken to address the situation.
It is essential that the organization develop a set policy regarding harassment and the
actions that will be taken regarding employees that choose not to follow the policies and
participate in harassment in the workplace. To begin the harassment policies the harassment must
first be reported in writing to the human resources department. Once the written harassment
complaint is received the investigation into the complaint will take place. Throughout the policy
there should be a set of terms regarding those who choose to violate the policies. To ensure that
the harassment policy is completely understood by all employees it will be addressed during
employee orientation and a test will be given upon starting the position. Any complaint that is
being made must remain confidential by both the individual making the complaint and those
working within the human resources department that is responsible for addressing the harassment
complaint. Written complaints of harassment must receive immediate response with the use of a
thorough investigation that is performed in a sufficient matter of time. If the organization
requires that all of the complaints regarding harassment are immediately addressed with a
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