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Bluebird Case Study Analysis

Ashley Penney

University of Phoenix

LDR/711A

Dr. Liz Young

July 6, 2021

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Bluebird Case Study Analysis

Bluebird is a home health care agency that started as a small business developed

from compassion for patient care and dedicated workers. Robin started this company and had a

few dedicated followers that she could depend on as the business grew. A growing business has

changed Robin’s priority’s from patient care and employees, to maintain the growing numbers.

Robin can only depend on one long-time employee, Terry who agrees with her policies and

procedures. Robin also has two family members who work for Bluebird, her son, and son-in-law.

She has a newer employee that seems to challenge her and makes suggestions for policy changes.

Robin does not do well with conflict in the workplace and feels as though her suggestion for

change is a conflict.

Chaleff’s Follower Typology

Chaleff (2008) created a follower typology to provide a visual reseparation of the

significant characteristics of the role that followers provide in the leadership process. The

typology also distinguishes differences between challenge and support behavior within the

follower (Chaleff & Lipman-Blumen, 2008). The four styles indicated by Chaleff (2008) are

implementer, partner, resource, and individualist.

Terry

(Implementer)

Caleb

(Partner)

James

(Resource)

Blinda

(Individualist)

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1 Bluebird Case Study Analysis Ashley Penney University of Phoenix LDR/711A Dr. Liz Young July 6, 2021 2 Bluebird Case Study Analysis Bluebird is a home health care agency that started as a small business developed from compassion for patient care and dedicated workers. Robin started this company and had a few dedicated followers that she could depend on as the business grew. A growing business has changed Robin’s priority’s from patient care and employees, to maintain the growing numbers. Robin can only depend on one long-time employee, Terry who agrees with her policies and procedures. Robin also has two family members who work for Bluebird, her son, and son-in-law. She has a newer employee that seems to challenge her and makes suggestions for policy changes. Robin does not do well with conflict in the workplace and feels as though her suggestion for change is a conflict. Chaleff’s Follower Typology Chaleff (2008) created a follower typology to provide a visual reseparation of the significant characteristics of the role that followers provide in the leadership process. The typology also distinguishes differences between challenge and support behavior within the follower (Chaleff & Lipman-Blumen, 2008). The four styles indicated by Chaleff (2008) are implementer, partner, resource, and individualist. Terry (Implementer) Caleb (Partner) James (Resource) Blinda (Individualist) 3 Note: From “Creating new ways of following” by I. Chaleff and J. Lipman-Blumen, ...
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