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2. Your boss asks you to type a memo reminding employees of the new time-
management system. How should you format the headings, such as "memo to"?
A. All caps, bold
B. Initial caps, underlined
C. Initial caps, bold
D. Lowercase, underlined
3. If you were typing a quote, you would include the ending quotation mark
A. after the period.
B. before the period.
C. after the semicolon.
D. before the comma.
5. Which of the following is the best way to type a capital A in a sentence?
A. Press the Caps Lock key and type A.
B. Press and hold down the Shift key with the left pinky +nger and use your left
ring +nger to type A.
C. Press and hold down the Ctrl key with the right pinky +nger and type A.
D. Press and hold down the Shift key with the right pinky +nger and type A.
7. If you're formatting a multipage business report, how should you number the
+rst page of the report?
A. You should number the page in the upper-right corner.
B. You should number the page in the upper-left corner.
C. You should center the number on the lower part of the page.
D. You should not number the +rst page.
9. When you're typing the number zero (0), which +nger from the right hand
should you use?
A. Your index +nger
B. Your middle +nger
C. Your pinky +nger
D. Your ring +nger
10. If you're typing a letter using the standard-block style, what type of
punctuation should you use after the salutation?
A. A colon
B. A period
C. A semicolon
D. A comma
11. Which of the following statements is a sentence fragment?
A. Here is.

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B. I need a job.
C. It's there.
D. You went home.
12. In an academic report, what spacing should you use between lines?
A. 1.0
B. 2.0
C. 0.5
D. 1.5
13. When you're setting up to type on the keyboard, you should position your
+ngers over the
A. home keys.
B. space bar.
C. Shift keys.
D. numbers.
15. When writing business e-mails, how many lines per paragraph are optimal?
A. 1–2
B. 10–15
C. 4–5
D. 7–9
16. When typing personal titles in correspondence, you should always include
the person's name if you know it. If you don't know the person's name, which of
the following should you use?
A. Ladies and Gentlemen
B. Sir or Ma'am
C. To whom it may concern
D. Mr. or Mrs.
17. Postal scanners are most e=cient at reading addresses when they're typed
in what format?
A. All lowercase, no punctuation
B. Initial caps, punctuation
C. All caps, no punctuation
D. It makes no di>erence how the address is formatted
19. If you're quoting what a person said in a letter that you're typing, what type
of punctuation should you include?
A. Single quotes
B. Double quotes
C. Italics

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2. Your boss asks you to type a memo reminding employees of the new time-management system. How should you format the headings, such as "memo to"? A. All caps, bold B. Initial caps, underlined C. Initial caps, bold D. Lowercase, underlined 3. If you were typing a quote, you would include the ending quotation mark A. after the period. B. before the period. C. after the semicolon. D. before the comma. 5. Which of the following is the best way to type a capital A in a sentence? A. Press the Caps Lock key and type A. B. Press and hold down the Shift key with the left pinky finger and use your left ring finger to type A. C. Press and hold down the Ctrl key with the right pinky finger and type A. D. Press and hold down the Shift key with the right pinky finger and type A. 7. If you're formatting a multipage business report, how should you number the first page of the report? A. You should number the page in the upper-right corner. B. You should number the page in the upper-left corner. C. You should center the number on the lower part of the page. D. You should not number the first page. 9. When you're typing the number zero (0), which finger from the right hand should you use? A. Your i ...
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Anonymous
I was having a hard time with this subject, and this was a great help.

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