Question 1. Review LSBF Global MBA - Case Study: Wal-Mart  Discuss Wal-mart as a supply chain leader in the retail industry. Discuss who are their major competitors today in the global marketplace? Outside research may be required to thoroughly answer questions posed. Question 2. There are several types of resume style. Discuss at least three types and determine which you would find most beneficial to you in a job search.

How can a shared service delivery model benefit the employees and management of an organization? What are some challenges of a shared service delivery model to the employees and management of an organization? How do changes in technology affect service delivery, effectiveness, and efficiency? Provide examples from the module resource readings or from your own experience in the workplace to support your responses. In response to your peers, provide feedback about their initial post and offer strategies for overcoming the challenges of a shared service delivery model and employee resistance to new self-service technology. Provide examples and supportive evidence. POST 1 Hello All! A shared service may benefit employees and management in a variety of ways. Since procedures are automated and information is consolidated, it is acceptable to assume that it is an investment for companies because it allows them to spend less time and money on responding to requests. Employees, in particular, can benefit from increased Human Resource efficiency. We should anticipate employees' requests to be answered quickly because the process is automated and contains uniform material. Furthermore, employee queries are handled accurately and solely with material that is relevant. Shared service does help to ensure that services, initiatives, and procedures are consistent across the business (Chandok et al., 2020). A few of the drawbacks of shared services necessitate vigilance on the part of organizational management while introducing them. Since organizations choose shared services only to discover that their present infrastructure does not enable automation or a central delivery method, this might result in a complex and time-consuming problem that impedes the organization's economic growth and development. Furthermore, the Shared Services Model aims to increase efficiency and uniformity. Managers almost always employ a successful strategy. This strategy could be one-way. Organizations that wish to grow and expand globally, however, will require more than a one-way strategy as a result of globalization. In other words, if an organization uses a shared service that can't accommodate various ways, the service will be deactivated. Internal dynamics disrupt creativity, organizational culture, and productivity, making this complexity confusing. The influence of technological advancements on occupations will need to be planned. Employees, for example, can be restructured into advanced added value jobs, utilizing existing organizational expertise to fill gaps and prevent unnecessary recruiting costs. Furthermore, positions created by new clients or processes may be absorbed at no additional expense. Since the aim of establishing such a practice is geared to satisfy operational tasks like training delivery, transaction, and support systems, technology may also assist businesses achieve their goals (Smet et al., 2021). The expense of installing modern technology and training personnel on how to utilize it might be viewed as a disadvantage. As previously said, a business must invest time and money to guarantee that their present infrastructure can support the new software. POST 2 Hello Class, Shared service delivery model can reduce cost while improving customer service and overall satisfaction. The shared service delivery model also benefits employees and management because it can streamline HR processes and reduce multiple people repeating work twice. It can increase overall productivity and reducing overall costs. Creating an environment that allows for consistency and ensures accuracy is important for overall productivity but supports employees to reach goals. For HR department it also can create transparency and to be able to help employees an provide answers in a timely fashion. When I first began working at my current place of employment onboarding was a nightmare. We had a folder of paperwork that needed to be completed, then and was given to my direct supervisor. I then had to go to the office manager and complete a second set of paperwork to be able to use their software and payroll. Now upon onboarding, new hires are given access to an online portal where they complete all needed paperwork and can be accessed by all those needed. This enhances the employees overall experience and with a now more automated system creates a more consistent and easily assessable. Also, the system needs to also allow for feedback and great support as issues arise. Some of the challenges of a shared service delivery model is that there is not one system that fits all businesses. We must find a system that fits HR, management, and employees. Many times, organizations jump into shared services only to learn that the appropriate infrastructure isn’t available to automate and support a central delivery mechanism (McCarthy, 2011). When working with companies that are in multiple countries you must ensure that is meets all government and legal requirements. If the shared service center will be used to complete tasks such as payroll for an international business, it will require multiple different expert employees, systems, and processes due to the different financial regulations present in each country (Fransen, 2020). The system that is used must also have support, provide adequate training, provide feedback, and allow for enough time to prepare and have key players in line for success. As issues and concerns arise, they need to be immediately addressed. Changes in technology affect service delivery, effectiveness, and efficiency by improving services provided to customers and employees. It can make information collected more accurate and easily accessible. Moving away from paper and a more automated process substantially quicker and help be able to generate needed reports. Reporting is great way to have data quickly to be analyze and review which can be used to improve and address problems. Another perk of a service delivery system it not only provides HR with knowledge and data but also employees. It can eliminate barriers and help create transparency and trust.