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Running head: HOSPITALITY FRONT OFFICE OPERATIONS Hospitality Front Office Operations Student’s Name University Affiliation 1 HOSPITALITY FRONT OFFICE OPERATIONS 2 Hospitality Front Office Operations 1. What Policies and Procedures for Inventory and Purchasing would you put in place if you were Mike? Mike is the new housekeeping manager at Boden Oceanside Resort and Lodge. The Resort has been in operation for quite a long time with the different management in the housekeeping department. The guests, customers, and clients were satisfied with the housekeeping department services earlier but apparently not when Mike took over the department. There have been complaints from the customers' regarding the housekeeping sector. Mike as the senior departmental manager in housekeeping has tried to look for the cause of the problem and found out several wanting issues concerning the invento ...
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