Required Chapter 1 in Operations Management: Sustainability and Supply Chain Management Jha, R. K., Sahay, B. S., & Charan, P. (2016). Healthcare operations management: A structured literature review. Decision, 43(3), 259-279. doi: 10.1007/s40622-016-0132-6  Zhao, S. (2014). Analyzing and evaluating critically Tesco's current operations management.Journal of Management and Sustainability, 4(4), 184-187. doi:10.5539/jms.v4n4p184 Retrieved from http://www.ccsenet.org/journal/index.php/jms/article/view/42713 Recommended Radnor, Z., & O'Mahoney, J. (2013). The role of management consultancy in implementing operations management in the public sector. International Journal of Operations & Production Management, 33(11), 1555-1578.  Chan, H. K., Lacka, E., Yee, R. W., & Lim, M. K. (2017). The role of social media data in operations and production management. International Journal of Production Research, 55(17), 5027-5036. doi:10.1080/00207543.2015.1053998  Additional Resources Production and Operations Management Society website Economics and Statistics Administration website  National Bureau of Economic Research website           Module 1: Critical Thinking          Points 70  Submitting a file upload  Critical Thinking Assignment (70 Points) Important! Read First Choose one of the following two assignments to complete this week. Do  not do both assignments. Identify your assignment choice in the title  of your submission. Option #1: Operations Management Role in Service Industry Essay   Identify one service industry example (e.g., Bank of America) where  operations management may play a significant role. Explain the type of  operations management activities performed at this organization.  Describe the services it offers with specific examples and factors that  contribute to its productivity. Submission Requirements: Your well-written paper should be three to five pages in length not including the required cover and references pages. Support your paper with at least two to four scholarly references  (of which the textbook may be one). Use current sources, not older than  five years. The CSU-Global Library is a good place to find these  references. Format your paper according to the CSU-Global Guide to Writing & APA (Links to an external site.). Option #2: Operations Management Role in Product Industry Essay   Identify one product/goods industry example (e.g., Tesla) where  operations management may play a significant role. Explain the type of  operations management activities performed at this organization.  Describe the products it offers with specific examples and factors that  contribute to its productivity.

Assignment 3: EDA and Data Visualization This assignment is quite a bit different than the first two assignments. Now that we’ve built a solid foundation of spreadsheet modeling/engineering skills and done some pretty structured assignments, you are going to get a chance to be more creative. In this assignment, you are going to do some exploratory data analysis (EDA) and create data visualizations and dashboards. We spent two weekly modules exploring these topics and our Moodle site contains numerous resources for you to draw upon. In particular, our BA textbook does a nice job of reviewing some Excel EDA specifics in Chapters 2, 3, and 17.2. You should also read through the series of whitepapers I posted in the first module on this topic: Cycle Share data analysis Many cities have started bike sharing programs. These programs often capture very detailed data related to bike usage and such data can be quite helpful in managing these systems. In this assignment, we’ll be using data from Seattle’s Cycle Share program as well as weather related data from the National Climatic Data Center. You can find the three datasets in the \data folder within the zip file. Here’s a description of the files: Context The Pronto Cycle Share system consists of 500 bikes and 54 stations located in Seattle. Pronto provides open data on individual trips, stations, and daily weather. Content There are 3 datasets that provide data on the stations, trips, and weather from 2014-2016. Station datasetstation_id: station ID numbername: name of stationlat: station latitudelong: station longitudeinstall_date: date that station was placed in serviceinstall_dockcount: number of docks at each station on the installation datemodification_date: date that station was modified, resulting in a change in location or dock countcurrent_dockcount: number of docks at each station on 8/31/2016decommission_date: date that station was placed out of serviceTrip datasettrip_id: numeric ID of bike trip takenstarttime: day and time trip started, in PSTstoptime: day and time trip ended, in PSTbikeid: ID attached to each biketripduration: time of trip in seconds from_station_name: name of station where trip originatedto_station_name: name of station where trip terminated from_station_id: ID of station where trip originatedto_station_id: ID of station where trip terminatedusertype: "Short-Term Pass Holder" is a rider who purchased a 24-Hour or 3-Day Pass; "Member" is a rider who purchased a Monthly or an Annual Membershipgender: gender of rider birthyear: birth year of riderWeather dataset contains daily weather information in the service area I want you to take the perspective of an analyst who has been asked to provide a thorough analysis of the usage of this bike share program based on the data provided. Pretend a new operations manager of the Cycle Share (CS) has just started and wants you to provide her with summary statistics and data visualizations to help her understand how various location, weather, demographic and time related variables affect bike share use. Some examples of basic questions she has include things like: How many people use CS every month? Is ridership increasing, decreasing, staying the same? Do these trends differ by different rider types, age, gender or other variables? What are popular stations to rent from? Popular destinations? Popular trips? How long are trips? How is ride duration impacted by rider, station, or weather characteristics? How does ridership vary by day of week and time of day? How does weather affect ridership? Of course, these basic questions lend themselves to more nuanced questions such as whether rain or temperature has a greater effect on ridership and how do weather and temporal factors interact to impact ridership? She doesn’t even know all the questions she has and is counting on you to enlighten her. Be creative, be analytical, wow her with your insightful analysis. So, your job is to create a series of tables, graphs, dashboards, infographics, supporting text, or whatever else you think is appropriate to give your new manager the information and insight she needs to chart a good future course for the CB program. Your visualizations and analysis should be woven together in a coherent way as to tell a story to the new manager. You could do the whole thing in Excel but are welcome to also use other tools like Access, Tableau or PowerPivot. You can definitely use PowerPoint or Word or similar tools as a “container” to help structure your story. You could also use the Story feature in Tableau to structure your presentation.For example, you might use Excel to do your data prep and analysis and then paste visualizations into a Powerpoint presentation which includes your analytical commentary and summarizations. Other people might choose to use some combination of Excel and Tableau for the analysis and use the Tableau Story feature to put it all together (or just copy and paste Tableau visualizations into a Powerpoint presentation. Use your creativity and imagination to combine tools as you see fit. You CANNOT use any programmatic analysis tools like R or Python. Make sure you use principles of graphical excellence, solid Excel graph and table designs, and, most importantly, that you tell a coherent and compelling story based on the bike share data. Don’t just create a hodge podge of unrelated graphs and tables. Weave your visualizations together in some coherent and logical way. I’ve given you numerous resources in our course website to help you. In addition to the actual analysis deliverables, you’ll also be turning in a short supporting technical document (use Word) that describes the various steps you took in creating the deliverables. For example, this supporting document will describe what you did in the data prep phase and which tools you used, how you went about creating the analytical outputs (e.g. did you use Pivot Tables or Tableau or whatever). So, as you are doing the assignment, take some notes in a Word doc so that you can then turn that into this supporting technical document. Getting Started and Data Prep You might want to start by importing the CSV files into Excel and just browse through the three tables and the descriptions above to become familiar with the data. Then, think about creating any new computed columns you might want to have which will facilitate your analysis. For example, there is a datetime field called starttime in the trip table. I’d recommend creating an additional field called something like tripdate and computing the date (with no time) based on the starttime field. We learned all about Excel dates and times and this should be easy for you. Why might you want to do this? Well, if you look in the weather table you’ll see that it contains one row per date. So, if you want to try to create one big master table containing data from the trip and weather tables, you can use the date to look up values from tables as needed.Feels like a VLOOKUP, eh? STRONG SUGGESTION: If you do a bunch of VLOOKUPs to create a master data table, when you are all done, go ahead and do a Copy – Paste Special – Values into a new workbook sheet. This will make subsequent analysis much quicker since Excel won’t have to recompute a bunch of formulas. Of course, if you use Tableau or PowerPivot, you might be able to simply join the tables and avoid creating a big master table. Either or both approaches are fine. In fact, here’s a link to a short article by the Tableau folks about this very issue: http://onlinehelp.tableau.com/current/pro/desktop/en-us/help.htm#multiple_connections.html. The primary goal for the data preparation step is to make it easy to do the types of analysis you want to do. You may end up creating a few different data tables for analysis. That’s up to you. Just document what you do. Analysis Suggestions When doing a comprehensive analysis for an upper level manager, it’s almost always a good idea to start with high level, important, overall statistics and visualizations and then dive into the details to explore further. For example, do NOT start by showing some detailed analysis of how windy Tuesdays impact ridership during the spring. For example, you could start with overall volume trends and rider demographics. Get Ideas and Inspiration A few years ago, the state of Colorado held a data visualization contest focused on the state of Colorado’s public school system. All the winning entries used to be posted – however, now just the following one is still available. Again, this is just to provide some ideas and inspiration. http://infogr.am/Colorado-school-equality The Tableau Public site has some nice examples of specific visualizations done in Tableau. Remember, the goal isn’t to be “fancy”, it’s to concisely convey to the new manager what is going on with the CS program in Seattle. Deliverables Obviously, the nature of your deliverables is affected by the tools you use. There are two main parts to your deliverables: The analysis products themselves – i.e. what you’d deliver to your manager. For example this might be a Tableau Story, or a Powerpoint presentation or Word document with the graphs/tables created in either Excel or Tableau. It could even just be a nicely structured Excel file with nagivational aids, graphs (possibly interactive) and summary text in text boxes or something similar. Use your imagination and ingenuity. IMPORTANT: If you end up copying and pasting graphs/tables from Excel into Powerpoint or Word, I also want the Excel files containing the actual data and graphs/tables so that I can see how you created these things.A technical background document in MS Word that describes how you did what you did. This doesn’t need to be super detailed but should make it clear to me how:You did your data prepYou constructed the various visualizations and how you constructed overall story. IMPORTANT: You MUST put all of your deliverables into a folder, zip the folder and then upload the zip file. Give your zip file a good filename.

Original work, no plagiarismThis paper must be at least 5 pages of content (not including the cover page or reference page), and completed in APA format (6th edition). Aside from utilizing the text as a source, you are required to use at least 2 additional scholarly resources. Check out the library online database to find articles. Please provide paper in Word document format.paper must include the following:Cover PageIntroduction (1 to 2 paragraphs maximum)Purpose Statement (2 to 3 sentences)Analysis (3.5 to 4 pages maximum)NOTE: each section below must be thoroughly examined. While the content can connect, please do not combine sections. What purpose does an ethical climate serve, and why is it important to an organization?How do biases impact our moral decision making? (Pick 2 biases) Please note: The biases from which to choose for this paper are located in the Values, Ethics, and Character chapter, and they are: implicit prejudice, in-group favoritism, overclaiming credit, and conflicts of interest.Provide an example of an ethical issue. The issue should be one of sufficient size to allow for an in-depth analysis; for example, similar in size to the Volkswagen Scandal in the Sample Ethics Paper. Why is this issue unethical? What behaviors are occurring that are unethical?How could the ethical issue have been avoided? In other words, what are some of the leadership actions that should have been implemented to establish an ethical climate? (Note: think about the 5 components that help leaders “create and sustain an ethical climate,” that we examined in the Week 2 discussion post. Just pick one, from the list of 5 on Page 198 of the hard copy book. In order to avoid confusion, those are: formal ethics policies and procedures, core ideology, integrity, structural reinforcement, and process focus ).Conclusion (1 to 2 paragraphs maximum)Reference page