LEARN MORE...

Cqi In Public Health Organizations

Content type

User Generated

Subject

Health & Medical

Type

Homework

Uploaded By

07Nagbal

Pages

Showing Page:

1/4

CQI in Public Health Organizations

Instructor

Class

Date

Name

Showing Page:

2/4

There are multiple reasons in why Public Health Organizations utilize and implement a

CQI program. Such program helps establish customer satisfaction, includes a scientific approach,

as well as team approach throughout the organization. Patient satisfaction is a vital component of

the health and patient relationship because of the emphasize of how the patients’ needs are being

met. CQI emphasizes the vital necessities of gaining patients satisfaction through external and

internal measures (Goodstadt, 2014). However, CQI in patient satisfaction goes beyond just the

patient, this also relates to the customer. For instance, funders who donates to the organization,

the community in general, and other program participants. Quality is only achieved when the

needs of customers and patients alike have been met through the various methods and protocols

in which the public health organization has implemented (Goodstadt, 2014).

The scientific approach to CQI is on a very different level than patient satisfaction. The

scientific approach becomes concerned with elements involving the analysis of data, systems

thinking, benchmarking, and variations. When it pertains to the importance of data to CQI, it

helps provide the sound and proper bases for decisions being made throughout the organization

(Goodstadt, 2014). System thinking on the other hand is important regarding CQI is important

because although the analyzing of various or multiple parts are separate, all parts are kept in

mind while doing so with no parts being forgotten that makes up the organization.

Pertaining to the team approach, no organization can be successful and meets goals

without teamwork established. Teamwork establishes and fosters a sense of being a part of the

organization allowing for more motivation among the teams to work hand in hand (NACCHO,

2017). CQI’s premise regarding teams is that teams are much better as opposed to individual

processes when it comes to analyzing the system components and how goals are being met

through ensuring patient and customer satisfaction.

Showing Page:

3/4

End of Preview - Want to read all 4 pages?

Access Now

Unformatted Attachment Preview

CQI in Public Health Organizations Instructor Class Date Name There are multiple reasons in why Public Health Organizations utilize and implement a CQI program. Such program helps establish customer satisfaction, includes a scientific approach, as well as team approach throughout the organization. Patient satisfaction is a vital component of the health and patient relationship because of the emphasize of how the patients’ needs are being met. CQI emphasizes the vital necessities of gaining patients satisfaction through external and internal measures (Goodstadt, 2014). However, CQI in patient satisfaction goes beyond just the patient, this also relates to the customer. For instance, funders who donates to the organization, the community in general, and other program participants. Quality is only achieved when the needs of customers and patients alike have been met through the various methods and protocols in which the public health organization has implemented (Goodstadt, 2014). The scientific approach to CQI is on a very different level than patient satisfaction. The scientific approach becomes concerned with elements involving the analysis of data, systems thinking, benchmarki ...
Purchase document to see full attachment

Tags: health care