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Business Operations Plan

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Running head: BUSINESS OPERATIONS PLAN
Business Operations Plan
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BUSINESS OPERATIONS PLAN
Business Operations Plan
The unique aspect of the Pittsburgh coffee shop plan includes individual selection, high-quality
full service, and quality assurance. These plans draw the need to have a well stipulated design,
manufacturing distribution, and sales chain for the coffee products and the planned customer
experience for the coffee service-oriented business (Finch, 2016). To begin with, the coffee shop
will purchase the espresso products directly from manufactures and the master distributors. This
sourcing decision will eliminate the middle men, allowing the business to operate at a 20-25%
profit margin. The coffee shop will further be sending a truck to Seattle on monthly basis to pick
up the products, therefore cutting the transportation cost by 5%.
One of the manufacturing role that the Pittsburgh coffee shop will take is the aromatization role.
Volatile aromas will be sprayed on the dry coffee particles in a low-oxygen chamber to prevent
the loss of aroma. The shop will also take on the packaging role where it will make filter packs in
numerous sizes. These packets coffee will fit two to three cup coffee makers. The coffee shop
will operate two delivery trucks and another vehicle for special and urgent deliveries within the
scheduled-delivery time. The deliveries will further be strategically routed to minimize
distribution time and cost. As the number of customers increases, the need for additional delivery
trucks will be evaluated with the consideration of maximum efficiency. The coffee shop will also
open a retail store and wholesale high-quality showroom.
Inventory and cash flow systems.
The coffee shop business will require a start-up inventory of $20, 000, which includes coffee
filters, salads, sandwiches, and baked goods of $8,000. The inventory will also include coffee
beans, 12 regular brands amounting to $6,000. Lastly, the start inventory will also entail retail

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Running head: BUSINESS OPERATIONS PLAN Business Operations Plan Course: Student’s Name: Date: 2 BUSINESS OPERATIONS PLAN Business Operations Plan The unique aspect of the Pittsburgh coffee shop plan includes individual selection, high-quality full service, and quality assurance. These plans draw the need to have a well stipulated design, manufacturing distribution, and sales chain for the coffee products and the planned customer experience for the coffee service-oriented business (Finch, 2016). To begin with, the coffee shop will purchase the espresso products directly from manufactures and the master distributors. This sourcing decision will eliminate the middle men, allowing the business to operate at a 20-25% profit margin. The coffee shop will further be sending a truck to Seattle on monthly basis to pick up the products, therefore cutting the transportation cost by 5%. One of the manufacturing role that the Pittsburgh coffee shop will take is the aromatization role. Volatile aromas will be sprayed on the dry coffee particles in a low-oxygen chamber to prevent the loss of aroma. The shop will also take on the packaging role where it will make filter packs in numerous sizes. These packets coffee will fit two to three cup coffee makers. The coffee shop will operate two delivery trucks and another vehicle for special and urgent deliveries within the scheduled-delivery time. The deliveries will further be strategically routed to minimize distribution time and cost. As t ...
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