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Management
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1. According to Housenbold, success is to "figure out what you're good at, figure out
where you can make money, and focus". How is his remark related to strategic
management?
Housenbold emphasizes on the basic tenets of strategic management in his remark. Strategic
management revolves around identifying and describing the strategies that when implemented,
can propel the organization to achieving better performance and affording it competitive
advantage (Jeff Housenbold n.d.). Housenbold posits that a company should identify a task that
affords it competitive advantage and focus on it. Strategic management also constitutes the
decisions and acts undertaken by management which influence the firm’s performance (Dyer et
al.665). The manager takes into consideration general and competitive environment to make
appropriate decisions. It entails planning for predictable outcomes and unfeasible contingencies.
When a firm formulates and implements appropriate course of action, they achieve a higher
likelihood of sustainable competitive advantage (Dyer et al.665). Housenbold suggests that an
organization must undertake a continuous process of evaluating and controlling the business and
the industry, evaluate competitors and formulate goals and strategies to favorably compete.
Moreover, the remark addresses focusing on continuous reevaluation of strategies regularly to
ascertain success and the need for new ones (Dyer et al.665). With strategic management,
managers come up with ways of managing employees, resources and business units to achieve

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business objective. What Housenbold suggests is to focus employee commitment to specific
organizational tasks, provide appropriate training and skill development to the strategic goal.
Focus of the employees and business units is redirected to implementing strategies efficiently
and effectively. The primary goal of strategic management is incorporating functional areas
together to harmonize in achievement of a common goal, continuously checking for progress to
ensure that the appropriate course of action is followed as stipulated (Dyer et al.665).
2. What industry is Shutterfly competing in? Use the five forces model
to briefly analyze this industry.
Shutterfly is in the digital print industry as an e-commerce whose specialty is digital-photo
services and products for consumers and professional markets (Jeff Housenbold n.d.). The
company offers services ranging from photo uploads, sharing, storage, and editing features on its
website. Other than the conventional 4-inch by 6-inch photo prints, Shutterfly offers prints that
include wallet-sized and jumbo enlargements, and personalized photos in its personalized
business segment. The five forces model focuses on the capacity of Shutterfly Inc. to create
sustainable competitive advantage in the Personal Service Industry (Jeff Housenbold n.d.). The
model comprises of five models with which Shutterfly can analyze its strategic position and
explore profitable opportunities (E. Dobbs 40). First, the threat of new entrants in the industry is
high and the company has to constantly innovate to manage the challenge of new entrants and
effectively safeguard the prevailing competitive advantage. Second the bargaining power of
suppliers is high as all companies in the industry use materials from similar suppliers. The
overall profitability is lowered with higher supplier bargaining power. The bargaining power of
buyers in the personal services industry is high as the industry is saturated with offerings
available at minimum pricing. The company’s customer base is small and powerful with a high

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SURNAME 1 Student: Professor: Course: Date: Questions: 1. According to Housenbold, success is to "figure out what you're good at, figure out where you can make money, and focus". How is his remark related to strategic management? Housenbold emphasizes on the basic tenets of strategic management in his remark. Strategic management revolves around identifying and describing the strategies that when implemented, can propel the organization to achieving better performance and affording it competitive advantage (Jeff Housenbold n.d.). Housenbold posits that a company should identify a task that affords it competitive advantage and focus on it. Strategic management also constitutes the decisions and acts undertaken by management which influence the firm’s performance (Dyer et al.665). The manager takes into consideration general and competitive environment to make appropriate decisions. It entails planning for predictable outcomes and unfeasible contingencies. When a firm formulates and implements appropriate course of action, they achieve a higher likelihood of sustainable competitive advantage (Dyer et al.665). Housenbold suggests that an organization must undertake a continuous process of evaluating and controlling the business and the industry, evaluate competitors and formulate goals and strategies to favorably compete. Moreover, the remark addresses focusing on continuous reevaluation of strategies regularly to ascertain success and the need for new ones (Dyer et al.665). ...
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