How To Improve Employee Engagement And Alignment In Today S Oganisations.edited 1

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Improving Employee Engagement and Alignment in Today’s Organizations

Globalization and development of new technologies as witnessed in the current world

have rendered the traditional command-and-control approach to management as ineffective.

Consequently, managers have been forced to revisit how they communicate and control the flow

of information within an organization. Smart leaders of today have embraced interpersonal

conversation with their employees as opposed to a command based way of communication

(Groysberg, 1).

Interpersonal conversation is characterized by four elements that tend to reinforce and

coalesce around each other. They include; intimacy, inclusion, interactivity, and intentionality.

When there is conversational intimacy at all levels, those in authority earn the trust of those

under them. An intimate listening and communication culture changes focus from the traditional

top-down flow of orders to a bottom-to-up exchange of ideas (Groysberg, 5).The much essential

mental and emotional closeness between leaders and their employees can be reached through a

series of processes as listed:

• Getting close – involves less of issuing orders to more of holding discussions

• Gaining trust – the management can only gain trust when they are original and hones

with their employees

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• Listening well – Leaders should know when to listen and act to what their employees are

saying. Furthermore, listening makes everyone feel respected.

• Getting personal – leaders should welcome concerns from their employees as well as

solicit the feedback of their own performance.

• Promoting dialogue; interactivity - the leadership should strive to ‘talk with’ their

employees as oppose to ‘talking to’ them

It is important to empower the people that work deep within an organization where the

development and testing of new products occur. This is a sure way to bolster the company’s

reputation. Employees should be placed on the front line when it comes to decision making as

well as marketing. For maximum productivity, however, the intimate conversation should be

held with the clear intentionality of achieving specific goals (Groysberg, 9).

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Surname 1 Name Instructor’s name Course Date Improving Employee Engagement and Alignment in Today’s Organizations Globalization and development of new technologies as witnessed in the current world have rendered the traditional command-and-control approach to management as ineffective. Consequently, managers have been forced to revisit how they communicate and control the flow of information within an organization. Smart leaders of today have embraced interpersonal conversation with their employees as opposed to a command based way of communication (Groysberg, 1). Interpersonal conversation is characterized by four elements that tend to reinforce and coalesce around each other. They include; intimacy, inclusion, interactivity, and intentionality. When there is conversational intimacy at all levels, those in authority earn the trust of those under them. An intimate listening and commu ...
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