LEARN MORE...

Business Process

Content type

User Generated

Subject

Business

Type

Homework

Uploaded By

Znqvanovyn099

Pages

Showing Page:

1/3

Running head: BUSINESS PROCESS

Topic: Business Process

Student name:

Instructor name:

Course name:

Date:

Showing Page:

2/3

Business Process 2

Overview

A swim lane diagram illustrates the process sequences from start to finish and contains

diversions that distinguish the tasks that individual people in various positions ought to engage.

The Uber Inc. swim lane illustrates the responsibilities expected from each worker within the

company. According to Gare, (2017), apart from the tap and drive role performed by the clients,

the register to drive is there for drivers that want to work for the company. The company

operations require a service track for the Uber driver that either adds or deducts points to the

driver depending on the quality of services offered to the customers. A separate swim lane could

get added for the customers that record the transactions and gives discounts to regular customers.

The diagram must institute customer comments about the services rendered by the Uber

drivers. According to Gare, (2017), the comments act as grounds for improving the quality of

services and reprimanding drivers that don’t act according to the rules of the institution. A group

travel option could get added which allows customers to share a ride and lower the costs of

travel.

Benefits of Online transportation

Uber costs are relatively low because they allow a person make a booking and get

charged for exactly the distance covered and not a rough figure as the case with a taxi that could

become high. According to Stares, and Liu, (2014), Uber eliminated the anonymity between the

drivers and the clients thus enhancing safety during travel, unlike taxi that one doesn’t trace any

details of the driver unless they physically exchange contact. With Uber contact gets made the

moment that a person orders for the services. Uber has a huge future growth potential. the

Showing Page:

3/3

Unformatted Attachment Preview

Running head: BUSINESS PROCESS Topic: Business Process Student name: Instructor name: Course name: Date: Business Process 2 Overview A swim lane diagram illustrates the process sequences from start to finish and contains diversions that distinguish the tasks that individual people in various positions ought to engage. The Uber Inc. swim lane illustrates the responsibilities expected from each worker within the company. According to Gare, (2017), apart from the tap and drive role performed by the clients, the register to drive is there for drivers that want to work for the company. The company operations require a service track for the Uber driver that either adds or deducts points to the driver depending on the quality of services offered to the customers. A separate swim lane could get added for the customers that record the transactions and gives discounts to regular customers. The ...
Purchase document to see full attachment

Tags: business process swimlanes