Access over 20 million homework & study documents

Business Question 6

Content type
User Generated
Subject
Business
Type
Homework
Rating
Showing Page:
1/1
Business Question 6
The balanced scorecard has four main components of a balanced scorecard; however, the two
most important are the financial component and the customer perspective component. The
financial component is critical because it measures or indicates the ability of a firm to control its
costs including the operating costs and the ability for the enterprise to yield returns on its
investments. The second component is customer perspective. This measures the level of
customer satisfaction, the scope of the market share and the customer retention level for a firm.
The two components matter much in understanding how sustainable a firm is likely to be in the
long run.

Sign up to view the full document!

lock_open Sign Up
Unformatted Attachment Preview
Business Question 6 The balanced scorecard has four main components of a balanced scorecard; however, the two most important are the financial component and the customer perspective component. The financial component is critical because it measures or indicates the ability of a firm to control its c ...
Purchase document to see full attachment
User generated content is uploaded by users for the purposes of learning and should be used following Studypool's honor code & terms of service.

Anonymous
Awesome! Made my life easier.

Studypool
4.7
Trustpilot
4.5
Sitejabber
4.4

Similar Documents