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Written assignment unit 2

Written assignment unit 2

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1 Written Assignment Unit 2 University of the People BUS 5910 Management Capstone Dr. Denisia Dunmore November 24th , 2021 2 The Mandarin Oriental Hotel Case Study: The Mandarin Oriental Hotel in Bangkok has been in operation for nearly 140 years and was the city's first luxury hotel (Marshall, T., Mottier, E., & Lewis, R., 2015). The hotel has received international recognition as the largest in the world for its overall facilities and outstanding staff of over 1,300 employees (Marshall, T., Mottier, E., & Lewis, R., 2015). Given the size of the workforce and the expectations of visitors, it is important for management to ensure that everyone in the organization is contributing. Identifying the problem: Although the hotel has long enjoyed international recognition, the hospitality industry has not traditionally prioritized employee well-being. Despite this recognition of the import ...
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