Operation Management In Business

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Provide an argument for or against adopting a chase strategy for a major airline call center

Organizations that adopt a chase strategy are always focused on matching demand and

supply of their products or services. In other words, their supply matches the demand for their

products or services in each time period. During summer times and holidays, many people travel

the most thus demand at airline call center hits the maximum level. In such cases, there is need

for the airline management to acquire adequate resources such as equipment and worker to

facilitate their smooth operation. In so doing, the management encounter challenges as they are

required to decide whether to hire more personnel or reduce the number of workers to suit their

budget. More so, firing and recruiting people requires money and takes time. Therefore, chase

strategy is used in this case to as management will adapt the amount of help required. In a

nutshell, a chase strategy is used by business to ensure their objectives are met. Besides, it aids

organizations to cut down on the amount of resources wasted (Bracher, Astrid, et al. 44). That is,

the strategy ensures that the available resources are well utilized as it will be cost-effective

during high or low seasons.

On the contrary, adoption of a chase strategy at an airline call center or any other type of

business has its disadvantages. Some scholars have argued that adopting such a strategy may

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create a dent in the businesses’ budget. In addition, if such a strategy is adopted by airline call

centers, the management may not properly forecast the amount of resources needed at a given

period of time. Since more people are hired when demand is high and fired when demand

reduces, many people have moved to other fields or profession citing job security as their reason.

One will be deemed right if he/she argued that adopting chase strategy does not guarantee

development of careers for employees. Besides, this strategy may not work for businesses in

which competition for labor is intense or skills are scarce. Also, a competent staff will not be

maintained if chase strategy is used as it involves hiring and firing depending on the seasons.

Even though some have argued that chase strategy is good to airline call center, other have

commented that it appears to be a harsh strategy to workers.

How can you use the MRP at a restaurant?

Material requirements planning (MRP) is an inventory control and planning system

developed by engineer Orlicky Joseph. The material requirements planning system can be used

in three different ways at a restaurant or any other business. First and foremost, the use of the

system at a restaurant moderate wastes by sustaining only the lowest possible product and

materials levels in stock. For example, restaurants deliver their services and products to

consumer basing on the demands they receive. In this case, the restaurants are able to maintain a

proper stock level at all times.

Also, restaurants apply MRP system to guarantee the availability of appropriate materials for

production and the required services or products are accessible for consumers to elude shortages.

Besides, MRP system help those working at a restaurant to plan manufacturing functions,

purchasing and delivery schedules. With this system in place, the management will be able make

informed choices that will ensure smooth running of day-to-day business and growth in the long

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Surname 1 Name Instructor Institution Course Date Provide an argument for or against adopting a chase strategy for a major airline call center Organizations that adopt a chase strategy are always focused on matching demand and supply of their products or services. In other words, their supply matches the demand for their products or services in each time period. During summer times and holidays, many people travel the most thus demand at airline call center hits the maximum level. In such cases, there is need for the airline management to acquire adequate resources such as equipment and worker to facilitate their smooth operation. In so doing, the management encounter challenges as they are required to decide whether to hire more personnel or reduce the number of workers to suit their budget. More so, firing and recruiting people requires money and takes time. Therefore, chase strategy is used in this case to as management will adapt the amount of help required. In a nutshell, a chase strategy is used by business to ensure their objectives are met. Besides, it aids organizations to cut down on the amount of resources wasted (Bracher, Astrid, et al. 44). That is, the strategy ensures that the available resources are well utilized as it will be cost-effective during high or low seasons. On the contrary, adoption of a chase strategy at an airline call center or any other type of business has its disadvantages. Some scholars have argued that adopting such a strategy may Surname ...
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