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Case 33 Piping Plus Curly, Maureen (Mo to her friends), and Larry founded CML Mechanical Engineers nearly ten years ago. The firm has grown substantially, and it now employs 28 engineers. CML emphasizes industrial and commercial work related to the construction of facilities. For example, they have designed heating and ventilation systems for factories and shopping malls, piping for refineries and chemical plants, and even a treatment facility for oil tanker ballast water. Obviously, they have undertaken many other jobs over the years, but these represent their market niche. When CML first started business, most of the work was subcontracts for heating and ventilation systems for individual buildings. The jobs are now larger, more complex, and technically far more sophisticated, but CML still generally works as a subcontractor to another design firm. None of the founders, who are still the owners, want to diversify into other branches of engineering or into more general construction or into project management. They enjoy being in close contact with the technical details, even though they do relatively little design work themselves. Virtually all of the analysis and technical drawings are done with an ever-increasing array of software packages. However, there are beginning to be problems in interfacing with the project management software used by some of their clients. Furthermore, they would like to link the firm’s accounting and time tracking and billing software with ...
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