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Case study insurance

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Client Case Study I m p r o v e | I n n o v a t e | D i g i t i s e Insurance The Brief The Challenge The cost of insurance within Australia has dramatically increased. This has applied pressure on insurance companies to meet demand whilst retaining market competitive pricing. A plethora of existing work instructions, process maps, policies and procedures were dispersed across the organisation. No overarching method to identify duplicates, conflicts, or gaps existed. The client, a large insurance company that manages $1.5 billion in assets, briefed Business Analysts Pty Ltd (BAPL) t ...
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