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11. A business often compares its similar financial information from different time periods to A. detect trends. C. evaluate competitors. B. control markets. D. influence buying behavior. 12. One way in which you can show empathy is by A. listening carefully. B. offering critical advice. C. limiting contacts. D. asking few questions. 13. Monitors, keyboards, and hard drives are examples of computer A. servers. B. hardware. C. dashboards. D. standards. 14. What is a benefit of behaving ethically? A. Tense relationships with customers B. Decreased organizational productivity C. Better, easier decision-making D. Increased risk of legal trouble 15. Which of the following is a business risk that can be covered by purchasing insurance: ...
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