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DEFINE ELECTRONIC COMMERCE

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What is E-Commerce
E-Commerce involves the sale or purchase of goods and services over computer
networks by businesses, individuals, governments or other organizations. E-commerce
builds on traditional commerce by adding the flexibility and speed offered by electronic
communications. This can facilitate improvement in operations leading to substantial
cost savings as well as increased competitiveness and efficiency through the redesign of
traditional business methods.
ECommerce is the application of current and emerging information and communication
technologies (ICTs) to conduct business. These include existing technologies like
landline telephone and fax, but the ICTs offering most scope for small businesses are
mobile phones, electronic mail and other Internet-based services.
However, E-commerce is not just about using new technologies. E-Commerce can also
help support profitable business relationships and assist you to more effectively manage
and run your business enterprise. This will involve creating more effective external
interactions with customers, clients, collaborators and suppliers, but it can also mean
improving internal business efficiency and even the emergence of new products and
services.
Types of E-commerce
E-commerce types represent a range of various schemas of transactions which are
distinguished according to their participants.
Business-to-Business (B2B)
Business-to-Consumer (B2C)
Business-to-Employee (B2E)
Business-to-Government (B2G) (also known as Business to Administration or B2A)
Business-to-Machines (B2M)
Business-to-Manager (B2M)
Consumer-to-Business (C2B)
Consumer-to-Consumer (С2C)
Citizen-to-Government (also known as Consumer-to-Administration or C2A)
Government-to-Business (G2B)
Government-to-Citizen (G2C)
Government-to-Employee (G2E)
Government-to-Government (G2G)
Manager-to-Consumer (M2C)
Peer-to-Peer (P2P)
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Business-to-consumer (B2C)
E-Commerce may involve selling directly from businesses-to-consumers (B2C e-
commerce).
Example:
A number of craft producers and tourism enterprises have already found some success
dealing directly with customers.
Business-to-business (B2B)
E-Commerce can also be conducted directly between businesses (B2B eCommerce).
This is by far the most common type of eCommerce at present. B2B activity includes
portals that operate as electronic marketplaces or as auction sites. Benefits of e-
marketplaces can include reduced costs, better research and quicker transactions for
buyers. Rewards for sellers include improved customer service levels and cheaper
exposure to customers.
Example:
Many inter-networked enterprises customer-to-customer-driven & market-driven. They
continually monitor & evaluate online information of their customers, suppliers &
competitors from their websites & discussion groups. This information is available via
internets to all business functions & is used to shape a company’s product development,
marketing programs, customer services & competitive strategies.
Business-to-Government (B2G)
There is also business-to-government activity (B2G e-commerce) that refers to the
growth in supply of goods and services for online government procurement – potentially
a large growth area in developing countries.
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What is E-Commerce E-Commerce involves the sale or purchase of goods and services over computer networks by businesses, individuals, governments or other organizations. E-commerce builds on traditional commerce by adding the flexibility and speed offered by electronic communications. This can facilitate improvement in operations leading to substantial cost savings as well as increased competitiveness and efficiency through the redesign of traditional business methods. ECommerce is the application of current and emerging information and communication technologies (ICTs) to conduct business. These include existing technologies like landline telephone and fax, but the ICTs offering most scope for small businesses are mobile phones, electronic mail and other Internet-based services. However, E-commerce is not just about using new technologies. E-Commerce can also help support profitable business relationships and assist you to more effectively manage and run your business enterprise. This will involve creating more effective external interactions with customers, clients, collaborators and suppliers, but it can also mean improving internal business efficiency and even the emergence of new products and services. Types of E-commerce E-commerce types represent a range of various schemas of transactions which are distinguished according to their participants. Business-to-Business (B2B) Business-to-Consumer (B2C) Business-to-Employee (B2E) Business-to-Government (B2G) (also k ...
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