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Marketing individual assignment Table of content XXXXXXXXXXX 1.0 Consumer Buyer Decision Process Introduction How customers make their purchase decision is a very important issue for a companies marketers. It can bring numerous influences to companies for establishing an appropriate marketing strategy. Therefore, the research of each stage of buyer decision process is relevant for all the marketers. A researchers point out that the setting up of buyer decision process model can help managers to understand and forecast consumer behaviors, and thereby they can make effective decision for providing more acceptable offers to customers. Kotler, Brown, Burton, Deans and Armstrong (2010) also hold the same view and state that there are five main steps of buyer decision process, as drawed in Figure 1. Firstly, consumer decision process starts from realizing to distineuish factual state and desired state (nroblem ...
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