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When Equifax discovered the extent to which it had been breached, it completely shut down its dispute portal for 11 days while its cybersecurity staff worked to identify every entry point. Webb, the CIO, informed Smith of the suspect activity on July 31, but Webb did not make clear that PII had been stolen at that time. On August 2, Equifax hired the law firm King & Spalding LLP as well as Mandiant to investigate the breach and reported the suspicious activity on its network to the U.S. Federal Bureau of Investigation (FBI). 29 On August 11, Equifax and Mandiant's investigation discovered that hackers had been able to go beyond the data contained in the dispute portal and “may have accessed a database table containing a ...
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