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Information security responsibilities at Equifax had been divided between two different chains of command. The first of these was legal/security chain of command. Here, the chief legal officer (CLO) supervised the CSO, who managed the security group, which comprised between 180 and 190 employees at the time of the breach. At the time of the breach, the CLO John Kelley, lacked a background in IT or security and had been in the position since 2013. The CSO was Susan Mauldin, a former software engineer who had transitioned into managing corporate information security systems some years prior to joining Equifax. The second chain of command dealt with information technology (IT). It was headed by the chief information officer (CIO), David Webb. Webb had joined Equifax in 2010 after three decades of working in IT. Webb and Kelley reported directly to the CEO, Richard Smith. 8 ...
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