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Responding To Intolerance

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Management
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Running head: RESPONDING TO INTOLERANCE 1
Responding to Intolerance
Name
Institutional Affiliations

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RESPONDING TO INTOLERANCE 2
It is the work of the manager at any organization to ensure that all employees are able to
use polite tone when addressing others. This is because if employees are encouraged to use in
appropriate tone they will create environment that is not conducive. As a manager at our
organization I would make sure that all cases of inappropriate tone are properly handled. In case
I happen to hear any employee using inappropriate comments such as "He should go back to
his own country." (Reference to someone of a different race) I would call him in a private place
so as to deal with the matter immediately. The first thing I would do is to clearly establish a very
clear policy statement about our company’s zero tolerance stances especially on racism. I would
explain to him how racism is actually more than just some of the obvious things such as name
calling and hateful jokes (Greenberg, 1986). In addition, I would try to demonstrate some
examples of comments concerning racisms that would hurt others especially this employee.
Through this he will understand what it means to alter this kind of comment on others. For
instance, I would tell him to imagine that he is working in a company that he is the only person
belonging to different race. Then one of the employees makes a comment concerning his race
such “you should not be working here. Through such an example he would understand what it
means to face racism. Also I will ensure that he reads all the rules and regulations of the
company so as not to go against them and maintain codes and ethics of the company.
If such comments continue in our organization it is for sure that the company will be
exposed to ethical and legal issues. For instance the person offended may decide to sue the
company if no legal actions are taken. Therefore it is the work for the company to ensure that all
employees are well protected by legal laws against such comments. In case this continues to
happen even after talking and warning the employees, it is the work of the company to punish or
even fire him. This will warn other employees concerning comments that hurt others. The

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Running head: RESPONDING TO INTOLERANCE Responding to Intolerance Name Institutional Affiliations 1 RESPONDING TO INTOLERANCE 2 It is the work of the manager at any organization to ensure that all employees are able to use polite tone when addressing others. This is because if employees are encouraged to use in appropriate tone they will create environment that is not conducive. As a manager at our organization I would make sure that all cases of inappropriate tone are properly handled. In case I happen to hear any employee using inappropriate comments such as "He should go back to his own country." (Reference to someone of a different race) I would call him in a private place so as to deal with the matter immediately. The first thing I would do is to clearly establish a very clear policy statement about our company’s zero tolerance stances especially on racism. I would explain to him how racism is actually more than just some of the obvious things such as name calling and hateful jokes (Greenberg, 1986). In addition, I would try to demonstrate some examples of comments concerning racisms that would hurt others especially this employee. Through this he will understand what ...
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