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Case study organization

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Description Page No
Question 01 03
Question 02 04
Question 03 05
Question 04 06
Question 05 07
Reference 08

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Regional Manager
(Western)
Regional Manager
(Western)
Regional Manager
(Western)
Branch Manager
(Hambantota)
Branch Manager
(Galle)
Branch Manager
(Matara)
Sales Executive
Administration
Executive
Accounts
Executive
Question 01
Draw an organizational chart for Noclaim Insurance Company Limited
Noclaim Insurance Company Limited
CEO
Clerical Staff

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 Contents Description Page No Question 01 03 Question 02 04 Question 03 05 Question 04 06 Question 05 07 Reference 08 Question 01 Draw an organizational chart for Noclaim Insurance Company Limited Question 02 What should Mr. Perera do to organize the branch to improve performance of the branch? 1. The clerical staff should be placed under each executive with clearly defined duties. 2. To maintain following personnel records to each employee. Leave / Attendance records Training Should maintain periodical evaluation of individual staff. 3. Take suitable disciplinary actions in case of acts of misconduct committed by the staff in accordance with the procedures laid down by the company. 4. Steps can be taken to motivate the staff. 5. Constant Training for the staff. 6. Regular field visits to get the feedback from the customer on the service send by the company. Question 03 Prepare the job description of branch manager. Job description 1. Title of the job. Branch manager 2. Line of reporting. Regional manager – Galle Executives – sales Executive – finance 3. Purpose of the job. To asset the regional manager in sales , administration and finance department of the Branch. Branch manager is overall in charge and responsible for the entire branch. 4. Responsibility and accountability. Facilit ...
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