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Sprint Nextel.

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Running Head: PROCESS IMPROVEMENT OPPORTUNITIES 1
Process Improvement Opportunities
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Institutional Affiliation

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PROCESS IMPROVEMENT OPPORTUNITIES 2
These are the top three challenges which Sprint Nextel will face when implementing its
areas of improvement. Resistance to change is one of the frustrating roadblocks. It can be in
either active, passive overt or even covert. Misunderstanding the processes is another challenge
and it is because of the introduction of a fundamental change in the way people work. People
will pretend to understand but they will end up confusing the old terminologies or procedures
with new ones. The third one is people will fail to adapt to the changing roles. The change
always brings a change in the roles of the workers throughout the company (Brown III, Ibitoye,
Bakken, Schnall, Balán, Frasca, & Carballo-Diéguez, 2015)

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Running Head: PROCESS IMPROVEMENT OPPORTUNITIES Process Improvement Opportunities Name Institutional Affiliation 1 PROCESS IMPROVEMENT OPPORTUNITIES These are the top three challenges which Sprint Nextel will face when implementing its areas of improvement. Resistance to change is one of the frustrating roadblocks. It can be in either active, passive overt or even covert. Misunderstanding the processes is another challenge and it is because of the introduction of a fundamental change in the way people work. People will pretend to understand but they will end up confusing the old terminologies or procedures with new ones. The third one is people will fail to adapt to the changing roles. The change always brings a change in the roles of the workers throughout the company (Brown III, Ibitoye, Bakken, Schnall, Balán, Frasca, & Carballo-Diéguez, 2015) 2 PROCESS IMPROVEMENT OPPORTUNI ...
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