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Case study HAZARDS OF HILLS

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THE INDIAN INSTITUTE OF BUSINESS MANAGEMENT AND STUDIES
Sub: Principal Practice Management Max Marks: 100
1
Attempt Only Four Case Study
Case I
PANDIT TO AFAUZI
The case is based on an actual incident which took place in an Army unit operationally
deployed in a field area just a few months before the 1971 showdown with Pakistan. The
opposing forces of India and Pakistan were taking their respective positions in a pre-war scenario.
The clouds of showdown were looming large over the horizons of both the countries. The rumbling
of own tanks and guns, the reconnaissance, leaders of different arms and services establishing
liaison with one another in the process of formulating plans for both defence and attack, digging
of main and contingency positions was in progress, complete war machinery was being mobilized,
camouflaged, and concealed. Ammunition and other explosives were being unloaded and dug
down. Junior leaders were being briefed and rebriefed, communications were being checked, and
troops were being motivated and looked after as most of them were green because of their
sudden induction in the Army in post war days of 1965. Such was the scene which convinced all
and sundry that war was imminent. Most of the troops looked forward to a showdown mainly
because they wanted to get rid of the heavy ammunition as also for the mere thrill of it. Those
who had not seen a battle, seemed excited over the prospects of a war and those who had seen
the war, took everything in their stride, displaying a perfect cool, calm and confident
countenance.
One Ram Bali Mishra (RBM) was a raw and green jawan of about 20 years of age and two
years' service and naturally had not seen a war. He was relatively tall, well built with fair
complexion. He had pleasant manners, turned himself out well and spoke well. He was a complete
teetotaler, non-smoker, and a vegetarian. He was well educated and well versed in religious
affairs, particularly, of the religion to which most of the unit belonged. In the absence of the
religious teacher of the unit, he held religious institute (dharamsthal) and gave religious
discourses at the dharamsthal to all officers, junior commissioned officers JCOs), non-
commissioned officers (NCOs) and jawans. During the pre-war days, he was performing the
duties of a Sahayak (assistant, formerly known as orderly) to Gun Position Officer (GPO), a young
officer, of the rank of a Second Lieutenant with one year of service.
RBM's charter of duties included:
(a) attending all the training activities of his trade (telephone operator) which were being
organized in the sub-unit;

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THE INDIAN INSTITUTE OF BUSINESS MANAGEMENT AND STUDIES
Sub: Principal Practice Management Max Marks: 100
2
(b) making arrangements to get the food from the officers' mess and water from the tube- well
for the office; and
(c) attending the telephone and noting down all the messages for the office.
By virtue of the nature and timings of these duties, RBM was excused physical training in
the morning and games in the evening which all other jawans of the sub-unit attended. He was
generally happy with these duties and working with the officer: After a short span of a week or
so, the officer noticed some changes in the behavior of RBM. He also looked pale and worried. He
was less talkative, less lively and his interaction with other jawans decreased. He started keeping
aloof except where his duties warranted interaction with others. The officer tried to find the
reasons from RBM but nothing emerged except a shy and coy smile and “aisi to koi baat Nai,
Sahib". The officer tried to probe further to find out if some guilt conscience was bothering him
because of some bad habit which young man of his age is likely to fall prey to, in the absence, of
even visual contact of civil life and members of the opposite sex.
This was denied vehemently. After another week or so, it was noticed that RBM had
developed constipation, ate very little, felt tired after walking even a few hundred yards and had
become weak. He was interviewed by the officer but nothing emerged once again. He was sent to
the Regimental Medical Officer (RMO). The RMO inspected him and gave some medicines. On
being contacted by the officer, the RMO mentioned that there was nothing wrong medically with
RBM except that he was scared of the prospects of war. He even disclosed that after having been
medically examined, RBM even started giving a discourse to the RMO on the bad effects of a war
on environment, economy, costs, etc. He stated that people would be loaded with sufferings;
killed, injured, maimed, and would become homeless. The children would become orphans,
women widowed, and the humanity would suffer. He vehemently advised the RMO to make all
attempts to stop the war and if he could, at least oppose it. After a brief conversation, the RMO
was convinced that all the symptoms pointed to a fear psychosis of war. He gave some medicines
to RBM and sent him to the sub-unit.
The RMO told the GPO that because of the worry about the war, RBM had developed
problems of digestion and hence, ate less, became inactive and felt tired quickly. He had earlier
been feeling shy of expressing his apprehensions about the war to others, lest they consider him
a coward. The GPO gave a thought to the whole problem and interviewed RBM, advising him to
attend· all physical activities, including physical training, weapon training, games, etc. thence on.
The officer also planned to keep RBM among the persons of his trade, specially in the command

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Attempt Only Four Case Study Case I PANDIT TO AFAUZI The case is based on an actual incident which took place in an Army unit operationally deployed in a field area just a few months before the 1971 showdown with Pakistan. The opposing forces of India and Pakistan were taking their respective positions in a pre-war scenario. The clouds of showdown were looming large over the horizons of both the countries. The rumbling of own tanks and guns, the reconnaissance, leaders of different arms and services establishing liaison with one another in the process of formulating plans for both defence and attack, digging of main and contingency positions was in progress, complete war machinery was being mobilized, camouflaged, and concealed. Ammunition and other explosives were being unloaded and dug down. Junior leaders were being briefed and rebriefed, communications were being checked, and troops were being motivated and looked after as most of them were green because of their sudden induction in the Army in post war days of 1965. Such was the scene which convinced all and sundry that war was imminent. Most of the troops looked forward to a showdown mainly because they wanted to get rid of the heavy ammunition as also for the mere thrill of it. Those who had not seen a battle, seemed excited over the prospects of a war and those who had seen the war, took everything in their stride, displaying a perfect cool, calm and confident countenance. One Ram Bali Mishra (RBM) was a raw a ...
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