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QUALITY IMPROVEMENT 1
Quality Improvement
Wendy Richardson
Colorado Technical University
MGM375-1403A-02
Individual Project Phase 4
Professor Hays
August 4, 2014

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QUALITY IMPROVEMENT PROGRAMS 2
Executive summary
At ABC as any other organizations, it is common to get challenging relating to vendor
issues. The issues start right from internal to external environment, thus affecting how the
organization relates with it vendors. For the vendor issues as seen, there are problems associated
with poor quality of products and services as well suffering from the late deliveries as well as the
scheduling issues. To change the menace there is need to have a thorough look into the issues
and figure how ABC may change the scenario to the best.
In this case, we look at the issues that lead to such characteristics and effects. Further, the
paper looks into the problem of the vender selection, the requirements and the considerations to
make even before allowing a vendor to continue serving the organization. Further, there is a
discussion of the vendor certification and process involved in certifying the best out of the
probable and reliable vendors. Prior to this, it is also good to put into consideration the aspect of
quality improvement.
Quality improvement is one of the core competencies of any organization, we have to
ensure that the customers receive the goods worth of the best quality. This creates a good
reputation and sustainability of the company. Thus, the five major quality improvement
programs, their characteristics as well as pros and cons becomes a key part of every organization
in quality improvement. Spearheading quality improvement will create a culture of continuous
improvement that in this case will help the organization in determining its sustainability and
competitiveness. This will also be a key in facilitating the change and improvement of the
supply chain management

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QUALITY IMPROVEMENT 1 Quality Improvement Wendy Richardson Colorado Technical University MGM375-1403A-02 Individual Project Phase 4 Professor Hays August 4, 2014 QUALITY IMPROVEMENT PROGRAMS 2 Executive summary At ABC as any other organizations, it is common to get challenging relating to vendor issues. The issues start right from internal to external environment, thus affecting how the organization relates with it vendors. For the vendor issues as seen, there are problems associated with poor quality of products and services as well suffering from the late deliveries as well as the scheduling issues. To change the menace there is need to have a thorough look into the issues and figure how ABC may change the scenario to the best. In this case, we look at the issues that lead to such characteristics and effects. Further, the paper looks into the problem of the vender selection, the requirements and the considerations to make even before allowing a vendor to continue serving the organization. Further, there is a discussion of the vendor certification and process involved in certifying the best out of the probable and reliable vendors. Prior to this, it is also good to put into consideration the aspect of quality improvement. Quality improvement is one of the core competencies of any organization, we have to ensure that the customers receive the goods worth of the best quality. This creates a good reputation and sustainability of the company. Thus, the five major quality im ...
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