Table of Contents Executive Summary 2 1. Alter's Framework 3 2. Rich Picture 4 3. Competitive Advantage 5 3.1 Making Business Decisions I 5 3.1.1 Entry Barriers 6 3.1.2 Switching Costs 6 3.1.3 Substitute Products 6 3.1.4 Porter's Generic Strategies 6 3.2 Making Business Decisions II 7 3.2.1 Major Changes 8 3.2.2 List of processes for Re-engineering 8 4. E-business 8 4.1 Making Business Decision I 8 4.1.1 Introduction 8 4.1.2 What types of E-Business would you deploy at The Broadway Caf?? 8 4.1.3 How can an E-Business strategy help The Broadway Caf? attract customers and increase sales? 8 4.1.4 What types of metrics would you want to track on your E-Business Web site? 9 4.1.5 How could you use an E-Business strategy to partner with suppliers? 9 4.1.6 How could a portal help your employees? 9 4.1.7 Would you use Kiosks in the caf?? 9 5. SCM 9 5.1 Business Dilemma 9 5.1.1 Define a way that you can revamp or reinvent your caf? using supply chain technologies. 9 6. Systems Development 10 6.1 Making business decision I 10 7. Appendix - Groupware Reflection 11 7.1 Introduction 11 7.2 What we did in Wikispaces? 11 7.3 Advantages and Disadvantages 13 Executive Summary The purpose of this report is to analyse "The Broadway Caf?" shop which was built in 1952 and find problems that exists and also look for solution on how to fix those problems. Alter's Framework was used to describe primary activities happening inside 'The Broadway Caf?'. Rich Picture was used to describe ever ...
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